Chandler Allison
Gallatin
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Accountant
Maynard Select
Nashville
11.2024 - Current
- Reconciled accounts to ensure accurate financial records and reporting.
- Implemented best practices for managing aging receivables and collections.
- Utilized accounting software to track payments and generate reports efficiently.
- Coordinated stock replenishments to maintain optimal supply levels.
- Managed inventory levels using advanced tracking software and systems.
- Coordinated inventory, stocking and ordering.
Customer Service Representative
Airtron
Mt.Juliet
06.2023 - 11.2024
- Collaborated with other departments to ensure customer satisfaction
- Answered incoming phone calls and emails from customers, providing accurate and timely responses
- Managed payroll to ensure accurate and timely payment of salaries and benefits
- Scheduling between homeowners, builders, technicians, and management
Manager
Cinnaholic
Gallatin
11.2022 - 05.2023
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees
- Communicated plans and actions to meet departmental goals
- Collaborated with staff to develop and carry out processes, resulting in improved performance
- Coached and motivated team, driving sales and delivering exceptional customer service
- Managed daily posts across social media platforms to increase Facebook, Instagram, and Tiktok engagement
- Established and maintained relationships with influencers and events to boost brand awareness
Insurance Coordinator
Account Management Services
Hendersonville
10.2021 - 11.2022
- Processed claims by reviewing medical records, contacting providers regarding coverage issues and negotiating with insurance companies on behalf on clients
- Presented delinquent accounts to collection agency to obtain outstanding balances
- Reviewed insurance policy to determine coverage
- Reviewed and verified age, name, and address on insurance applications and policies
- Entered insurance and claims related information into database systems
Medical Debt Collector
ACSI
Nashville
11.2018 - 10.2021
- Made outbound calls on delinquent accounts to establish payment arrangements with customers
- Received inbound calls from customers to negotiate payment arrangements
- Stayed informed of changes in regulations, statutes, or contract changes that impacted collection of receivables
- Answered customer questions regarding problems with accounts
- Received payments and post amounts paid to customer accounts
Education
High School Diploma -
Wilson Central
Lebanon, TNSkills
- Creativity
- Fast Learner
- Leadership
- Computer Skills
- Time Management
- Customer Service
- Communication
- Team Player
- Accounts reconciliation
- Inventory management
- Accounts receivable aging
- Month-end closing
Timeline
Accounts Receivable Accountant
Maynard Select
11.2024 - Current
Customer Service Representative
Airtron
06.2023 - 11.2024
Manager
Cinnaholic
11.2022 - 05.2023
Insurance Coordinator
Account Management Services
10.2021 - 11.2022
Medical Debt Collector
ACSI
11.2018 - 10.2021
High School Diploma -
Wilson Central