Chandler Smith
Nashville
Summary
Client-focused professional with expertise in relationship building and conflict resolution. Enhances client satisfaction through effective communication strategies and fosters long-term partnerships. Committed to delivering outstanding service and maintaining high retention rates.
Overview
7
7
years of professional experience
Work History
Client Service Representative
Red Light Method
Nashville
08.2025 - Current
- Provided exceptional service to clients, strengthening relationships and creating opportunities for future business.
- Maintained accurate client records in the customer relationship management system.
- Guided customers on product information and pricing, ensuring clarity and satisfaction.
- Built strong customer relationships through engaging interactions and effective problem-solving.
Classroom Assistant
Metropolitan Nashville Public Schools
Nashville
11.2024 - 05.2025
- Assisted teachers with classroom management and lesson delivery to enhance student engagement.
- Communicated effectively with parents regarding student behavior and progress.
- Conducted one-on-one tutoring sessions with individual students who needed extra help.
- Facilitated tailored support for students with special needs or disabilities to foster inclusive learning.
English Tutor
Best In Class Education
Duluth
05.2023 - 01.2025
- Designed personalized lesson plans to increase student engagement and improve learning outcomes.
- Collaborated with parents to review student performance and resolve concerns.
- Designed customized SAT study plans based on individual student needs.
- Guided students through college admissions processes, including editing application essays and preparing recommendation letters.
Crew Lead
Vineyard Vines
Alpharetta
08.2021 - 08.2023
- Managed inventory levels and organized merchandise displays to optimize product accessibility and enhance customer experience.
- Assisted in implementing visual merchandising strategies that increased customer engagement and improved store aesthetics.
- Resolved customer inquiries and provided exceptional service to enhance satisfaction.
- Trained new hires on job responsibilities, safety protocols, and company policy to ensure compliance and effective team integration.
Project Coordinator
Paragon Construction
Augusta
03.2019 - 09.2019
- Coordinated project schedules and timelines, facilitating on-time delivery for various construction projects.
- Monitored work progression on construction sites, ensuring adherence to project timelines and quality standards.
- Communicated with subcontractors to ensure timely completion of tasks, enhancing workflow efficiency.
- Ensured compliance with safety regulations on job sites.
Education
Bachelor of Arts - English Literature
Hofstra University
Hempstead, NY12-2019
Skills
- Client relationship management
- Customer outreach
- Conflict resolution
- Data entry
- Documentation review
- Training and mentoring
Timeline
Client Service Representative
Red Light Method
08.2025 - Current
Classroom Assistant
Metropolitan Nashville Public Schools
11.2024 - 05.2025
English Tutor
Best In Class Education
05.2023 - 01.2025
Crew Lead
Vineyard Vines
08.2021 - 08.2023
Project Coordinator
Paragon Construction
03.2019 - 09.2019
Bachelor of Arts - English Literature
Hofstra University