Chantalena Tullidge
Jefferson City
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
11
11
years of professional experience
Work History
Seasonal Employee
Amazon Fulfillment Center TYS1
10.2024 - 09.2025
- Maintained workflow by adhering to daily performance targets and schedules.
- Scanned and sorted packages for efficient processing and distribution.
- Loaded trucks with packaged items, ensuring accurate counts and proper placement.
- Collaborated with team members to streamline operations and improve efficiency.
Cook
Charter Senior Living
06.2023 - 11.2023
- Prepared and served nutritious meals tailored to residents' dietary needs and preferences.
- Ensured proper food storage and inventory management to minimize waste and maintain freshness.
- Trained new kitchen staff on food preparation techniques and safety protocols.
- Executed daily kitchen cleaning and sanitation procedures to uphold hygiene standards.
Machine Operator
Petoskey Plastics
04.2020 - 01.2023
- Operated machinery to produce plastic products while adhering to production schedules.
- Monitored machine performance and made necessary adjustments to maintain efficiency.
- Conducted routine inspections of equipment to ensure optimal functionality and safety.
- Maintained accurate production logs to track output and machine performance.
- Collaborated with team members to troubleshoot equipment issues and implement solutions.
- Trained team members on equipment operation and safety procedures to promote a safe work environment.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Identified and reported defects in products to ensure quality assurance procedures were followed.
- Collaborated with quality assurance personnel to implement corrective actions for non-conforming products.
Team Member
Cook Out Restaurants
08.2019 - 03.2020
- Prepared and assembled food items in accordance with standard recipes and presentation guidelines.
- Maintained a clean and organized kitchen environment to ensure compliance with health and safety regulations.
- Provided friendly and efficient service to customers, addressing inquiries and resolving complaints promptly.
- Collaborated with team members to optimize workflow during peak hours and improve overall service speed.
Quality Coordinator
Allied Dispatch Solutions
01.2019 - 09.2019
- Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
- Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
- Reduced non-conformances with thorough root cause analysis and effective corrective actions.
Floor Manager
Gallery of the Mountains
02.2017 - 01.2019
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Organized staff schedules to ensure adequate coverage during peak hours without compromising employee satisfaction or productivity.
- Exceeded sales targets consistently with a proactive approach to product promotion and client engagement.
Seasonal Sales Associate
Pandora Jewelry
11.2017 - 02.2018
- Assisted customers in product selection, providing personalized recommendations based on individual preferences.
- Executed promotional activities to boost sales during peak seasons, effectively increasing customer foot traffic.
- Conducted regular inventory checks to monitor stock levels, minimizing discrepancies and ensuring product availability.
- Collaborated with team members to enhance customer engagement through effective communication and teamwork.
- Demonstrated product features and benefits to customers, enhancing their shopping experience and knowledge.
Guest Experience Rep
Ashley Furniture Homestore
11.2016 - 01.2017
- Welcomed guests warmly upon arrival, creating a positive first impression.
- Provided detailed information about products and services to enhance guest understanding and satisfaction.
Gaming Host
Harrah's Cherokee Resort and Casino
06.2015 - 11.2016
- Created engaging experiences for guests by organizing and hosting events and activities tailored to their interests.
- Maintained a vibrant gaming atmosphere by actively interacting with players and fostering a welcoming environment.
- Developed strong relationships with returning guests, enhancing loyalty and encouraging repeat visits.
- Documented guest feedback and suggestions to inform improvements in service delivery.
- Collaborated with team members to streamline operations during peak hours, improving service efficiency.
- Provided real-time updates on game status, wait times, and special events to keep guests informed.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Sales Representative
General Nutritional Center
01.2015 - 10.2015
- Developed comprehensive product knowledge to effectively address customer inquiries and enhance sales.
- Executed engaging sales presentations to showcase product benefits and drive customer interest.
- Participated in product knowledge training sessions to stay informed on new offerings and features.
- Adapted sales techniques to meet diverse client needs and maximize engagement.
Education
Marketing (BS) - Marketing Management
Western Carolina University
Cullowhee, NC12.2016
Diploma -
McDowell High School
Marion, NC05.2011
Skills
- Computer literacy
- Customer engagement
- Accurate cash processing
- Quality assurance
- Management
- Team leadership
- Customer-focused retail sales
- Time management
- Decision-making
Timeline
Seasonal Employee
Amazon Fulfillment Center TYS1
10.2024 - 09.2025
Cook
Charter Senior Living
06.2023 - 11.2023
Machine Operator
Petoskey Plastics
04.2020 - 01.2023
Team Member
Cook Out Restaurants
08.2019 - 03.2020
Quality Coordinator
Allied Dispatch Solutions
01.2019 - 09.2019
Seasonal Sales Associate
Pandora Jewelry
11.2017 - 02.2018
Floor Manager
Gallery of the Mountains
02.2017 - 01.2019
Guest Experience Rep
Ashley Furniture Homestore
11.2016 - 01.2017
Gaming Host
Harrah's Cherokee Resort and Casino
06.2015 - 11.2016
Sales Representative
General Nutritional Center
01.2015 - 10.2015
Marketing (BS) - Marketing Management
Western Carolina University
Diploma -
McDowell High School
Additional Information
Authorized to work in the US for any employer
Reliable Transportation