Summary

Overview

Work History

Education

Skills

Timeline

Chantrise Dixon

La Vergne

Summary

aspiring for an opportunity to display Hardwork with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Work History

Lab Manager

Ancillary Medical Group

Nashville

03.2025 - Current

Managed daily laboratory operations and ensured compliance with safety regulations.
Supervised lab staff and delegated tasks to optimize workflow efficiency.
Maintained inventory of lab supplies and ordered materials as needed.
Collaborated with healthcare professionals to interpret test results and provide insights.
Created training materials for new employees regarding proper usage of lab instruments and safety guidelines.
Maintained records of laboratory inventory, chemicals, hazardous waste disposal, and safety protocols.
Collected blood samples from patients following strict safety protocols.
Prepared specimens for laboratory testing and analysis.
Maintained a clean, safe, and organized work environment.

Skincare Professional

Aesthetics License

07.2020 - Current

Focusing on bringing out the beauty of all skin
Provide healthy Skincare Regimen
Speciality Service trained (Microdermabrasion, Dermaplaning, Chemical Peels, LED Light Therapy, Radio Frequency)
All Body Waxing Women and Men

Phlebotomist

PathGroup

Nashville

10.2024 - 06.2025

Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Performed centrifugation and specimen aliquoting for sample preparation.
Maintained accurate records of collected specimens and test results.
Using an accurate selection of collection tubes and the correct technique.
Package and store specimens according to required temperatures, and prepare for transport to the laboratory.
Labeled blood vials with critical information like time of collection, date and patient name.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Performs basic clerical duties (filing, faxing, and preparing mail, and electronic data entry).

Clerk

Metropolitan Government of Nashville and Davidson County

11.2023 - 05.2024

Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries in a professional manner.
Processed payments accurately and efficiently.
Case Tracking for all court documents.
Provide customer service for adult name changes, divorces, and handling Estates.
Processed and filed Wills and Living Wills
Creating and Editing judges dockets

Operations Manager, Customer Experience

Master’s Transportation

02.2022 - 10.2023

Excellent Customer Service
Transport Vehicles
Perform all Lot duties such as organization, inventory, and scheduling routine maintenance.
Check in and out process of all units
Conducted regular performance reviews for customer service staff in order to identify areas for improvement.
Analyzed customer feedback data to identify trends and develop strategies to address customer issues quickly and effectively.
Worked closely with other departments such as marketing, and sales to ensure alignment on company goals and objectives related to customer satisfaction.

Customer Expert

T-Mobile

10.2018 - 11.2020

Providing Outstanding customer service to all customers
Offer product and service recommendations
Multitask in all systems to grow skills and maintain proficiency
Answer and solve any billing questions

Education

Intravenous Therapy -

Northwest Phlebotomy School

02-2025

Phlebotomy -

TN Professional Training Institute

Murfreesboro, TN

10-2024

Basic Life Support / CPR -

American Red Cross

Nashville, TN

06-2023

Aesthetics - Beauty

Genesis Career College