Charbriane Taylor
Memphis
Summary
Experienced and self-motivated manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of working collaboratively with team members to achieve goals. I’ve had Customer service representation with over 6 years of experience. One of my recent accomplishments was making sure people are comfortable with the area they’re working at or working in. I am a responsible person and also leader.
Overview
8
8
years of professional experience
Work History
Material Handler
Games Workshop
04.2024 - Current
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Monitored warehouse to identify missing items, spills, and unusual activity.
Scanner/Sorter/ material handler
Amazon Warehouse
09.2022 - 03.2023
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
- Maintained high accuracy levels with thorough quality checks on scanned documents.
- Coordinated with other departments to ensure efficient transfer of scanned documents for further processing or archiving purposes.
- Contributed to increased departmental efficiency by consistently meeting or exceeding established scanning quotas.
- Provided access to records for digital and non-digital storage and retrieval.
Packer
Williams-Sonoma, Inc.
02.2022 - 03.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Improved team collaboration through effective communication and coordination with coworkers.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Coordinated with suppliers to replenish packing materials, avoiding any delays in order processing.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Unarmed Security Guard
Gateway Security Services
03.2021 - 01.2022
- I was responsible for monitoring people and Securing premises and patrolling property, monitoring surveillance equipment, and access points
- Completed full building and grounds patrols to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
Manager
Citi Trends
04.2019 - 05.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Leader
Memphis Redbirds
03.2017 - 10.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
Education
High school diploma - undefined
Melrose High School
Memphis, TN05.2023
Skills
- Inventory Control
- Store Management Experience
- Restaurant Management
- Management
- Cleaning Experience
- Leadership
- Food Safety
- Cooking
- Cash Handling
- Assistant Manager Experience
- Bartending
- Cash handling
- Supervising experience
- Payroll
Timeline
Material Handler
Games Workshop
04.2024 - Current
Scanner/Sorter/ material handler
Amazon Warehouse
09.2022 - 03.2023
Packer
Williams-Sonoma, Inc.
02.2022 - 03.2023
Unarmed Security Guard
Gateway Security Services
03.2021 - 01.2022
Manager
Citi Trends
04.2019 - 05.2021
Team Leader
Memphis Redbirds
03.2017 - 10.2018
High school diploma - undefined
Melrose High School
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