Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Breeden

Alcoa

Summary

Dynamic Produce Manager with a strong work ethic and a positive attitude, recognized for enhancing customer satisfaction at Kroger. Expert in stock rotation and sanitation standards, successfully reduced waste and improved team efficiency. Committed to training staff and fostering a collaborative environment, ensuring high-quality produce and exceptional service.

Overview

29
29
years of professional experience

Work History

Produce Clerk

Kroger
05.1996 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.

Produce Manager

Kroger
09.2008 - 03.2010
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Coached and mentored new team members.
  • Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
  • Assisted customers with produce questions.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
  • Purchased produce following guidelines of marketing plan.
  • Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
  • Improved produce department efficiency by implementing streamlined inventory management processes.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Selected items for specials and marked down items to reduce losses.
  • Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
  • Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
  • Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
  • Priced produce to achieve margin and sales goals.

Education

Highschool Diploma -

William Blount Highschool
219 County Farm Road, Maryville TN 37801
05.1997

Skills

  • Customer service
  • Strong work ethic
  • Positive attitude
  • Stock rotation
  • Pallet jack operation
  • Sanitation standards
  • Flexible schedule

Timeline

Produce Manager

Kroger
09.2008 - 03.2010

Produce Clerk

Kroger
05.1996 - Current

Highschool Diploma -

William Blount Highschool

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Charles Breeden