Charles McDermott
Nashville
Summary
Dynamic server experienced in high-volume environments, adept at managing multiple tables while providing outstanding guest engagement. Skilled in training new staff on service standards, contributing to operational efficiency and enhanced customer experiences.
Overview
9
9
years of professional experience
Work History
Server
Scoreboards Bar & Grill
03.2023 - 06.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Managed multiple tables simultaneously, enhancing efficiency during peak hours.
- Was also a Bartender Occasionally, although i preferred Serving instead
- Restocked Beer and Bar Cleaned every Wednesday Morning before open for a Tip out
- Trained new servers on menu details, service standards, and operational procedures.
Server
Jonathans Grille
09.2022 - 03.2023
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained cleanliness and organization of dining area, complying with health standards.
Bartender
Glory Days Grill
06.2018 - 05.2022
- Mix and serve beverages while ensuring compliance with health and safety regulations.
- Maintain cleanliness of bar area, optimizing workflow for efficient service delivery.
- Not only did i help open this Restaurant, Started as a Server worked my way up to Lead Bartender in my 4 years, By taking initiative and having the most Tenure among my Co-Workers
- Glory Days really helped me Develop My Skills in the Industry working in a High Volume Resturant
Server
Buffalo Wild Wings
01.2017 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Business
Anne Arundel Community College
Arnold, MDSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Reliable (Time Management)
- Hospitality service expertise
Timeline
Server
Scoreboards Bar & Grill
03.2023 - 06.2026
Server
Jonathans Grille
09.2022 - 03.2023
Bartender
Glory Days Grill
06.2018 - 05.2022
Server
Buffalo Wild Wings
01.2017 - 04.2018
No Degree - Business
Anne Arundel Community College