Charles McKinney
Morristown
Summary
Dynamic professional with extensive experience in operational management at McDonald's Restaurant, excelling in team collaboration and problem-solving. Proven track record in implementing performance metrics that enhanced service quality and accountability. Skilled in troubleshooting and attention to detail, driving efficiency and fostering staff development in fast-paced environments.
Overview
41
41
years of professional experience
Work History
Operator
Panolam Surface Systems
04.2022 - Current
- Operated machinery to produce high-quality surface materials efficiently.
- Maintained safety protocols and adhered to industry standards consistently.
- Conducted routine inspections to ensure equipment functionality and prevent downtime.
- Collaborated with team members to streamline production processes and improve workflow.
General Manager
McDonald's Restaurant
08.2002 - 08.2022
- Directed operational strategies to enhance productivity and streamline processes across multiple departments.
- Implemented performance metrics that improved team accountability and service quality.
- Led cross-functional teams to develop innovative solutions for operational challenges.
- Mentored staff, fostering professional development and improving team dynamics.
Manager
Cracker Barrell Old Country Store
06.2019 - 04.2022
- Supervised daily operations to ensure optimal customer service and satisfaction.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Trained and mentored staff on operational best practices and company policies.
- Implemented new scheduling system, enhancing workforce efficiency and coverage.
Plant Manager
Triangle Pacific Cabinet Corp
07.1984 - 08.2002
- Oversaw daily operations to ensure production efficiency and quality standards.
- Implemented lean manufacturing principles to reduce waste and improve workflow.
- Developed training programs for staff to enhance skills and safety compliance.
- Analyzed production metrics to identify areas for process improvement and cost reduction.
Education
High School Diploma - General
Morristown West High School
Morristown, TNSkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
Accomplishments
At McDonald's I won the right mental attitude award.
I graduated from Hamburg University in Chicago.
Timeline
Operator
Panolam Surface Systems
04.2022 - Current
Manager
Cracker Barrell Old Country Store
06.2019 - 04.2022
General Manager
McDonald's Restaurant
08.2002 - 08.2022
Plant Manager
Triangle Pacific Cabinet Corp
07.1984 - 08.2002
High School Diploma - General
Morristown West High School