Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tacara Morris

Memphis

Summary


8+ years of experience with customer support, proficient in managing inquiries and resolving issues promptly. Utilizes effective communication and technical skills to provide seamless user experiences. Knowledge of customer relationship management tools and best practices to ensure client satisfaction and operational efficiency.

Overview

15
15
years of professional experience

Work History

Security Officer

Nike Security (Intercom)
04.2024 - Current
  • Maintain accurate records and logs to support inventory and operational accuracy; document incidents and follow established procedures.
  • Monitor and track the flow of people, vehicles, and materials to ensure compliance with company security and operational standards.
  • Inspect facilities for safety hazards, policy violations, and equipment issues, proactively resolving discrepancies to prevent workflow interruptions.

General Sessions Dept. Clerk

Shelby County Government
07.2021 - 04.2024
  • Updated website content regularly, ensuring timely access to vital information for the public's convenience.
  • Enhanced staff productivity by offering training opportunities and fostering a supportive work environment.
  • Implemented new software systems for document management, increasing efficiency while reducing physical storage needs.


Dispatch Dept. Assistant

Shelby County Government
08.2018 - 07.2021
  • Utilized advanced dispatch software tools to track, monitor performance, and analyze data for continuous improvement opportunities.
  • Performed routine administrative work with customer assistance and data.
  • Facilitated cross-departmental collaboration by serving as a liaison between the dispatch team, representatives, and personnel.

Administrator

Shelby County Government
02.2013 - 08.2018
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Custodian Supervisor

Shelby County Government
03.2011 - 02.2013
  • Developed performance evaluations for staff members, providing constructive feedback and setting clear expectations for future growth within the organization.
  • Promoted a positive work atmosphere, fostering strong communication and collaboration among the custodial team.
  • Coordinated schedules effectively between multiple shifts, ensuring seamless transitions and maintaining continuity of custodial operations.

Education

GED -

High School Equivalency Diploma
Memphis, TN

Skills

  • Safety & Compliance Monitoring
  • Cross-functional Communication
  • Detail-oriented
  • Time Management
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Data analysis
  • Conflict resolution
  • Document management
  • Customer service

Timeline

Security Officer

Nike Security (Intercom)
04.2024 - Current

General Sessions Dept. Clerk

Shelby County Government
07.2021 - 04.2024

Dispatch Dept. Assistant

Shelby County Government
08.2018 - 07.2021

Administrator

Shelby County Government
02.2013 - 08.2018

Custodian Supervisor

Shelby County Government
03.2011 - 02.2013

GED -

High School Equivalency Diploma

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Tacara Morris