CHASADIE ANDERSON
Memphis
Summary
Dependable administrative professional with over five years of experience providing administrative support and helping daily office operations run smoothly. Recognized for professionalism, attention to detail, effective communication, and maintaining confidentiality. Committed to providing reliable support while ensuring accuracy and efficiency in daily administrative tasks. Currently pursuing a Bachelor of Science in Criminal Justice at LeMoyne-Owen College to further expand my professional knowledge and skills.
Overview
13
13
years of professional experience
Work History
Clerical Support 3
Memphis Light, Gas & Water (MLGW)
Memphis, TN
06.2021 - Current
- Provide administrative support to help keep the department organized and operating efficiently.
- Answer and direct incoming telephone calls, greet visitors, and assist employees with questions and requests.
- Maintain confidential employee and departmental records with professionalism and discretion.
- Use Oracle and other MLGW systems to enter, update, and retrieve departmental information.
- Maintain organized electronic and paper filing systems to ensure accurate recordkeeping and easy document retrieval.
- Order, monitor, and maintain office supplies to support the department's daily operations.
- Operate office equipment, including copiers, scanners, and printers,
- Coordinate meeting schedules and appointments to support daily departmental activities.
- Assist coworkers with administrative requests and provide dependable day-to-day office support.
Licensed Customer Relations Representative
State Farm Insurance Agency
Memphis, TN
02.2018 - 06.2020
- Managed confidential customer information while ensuring compliance with company policies.
- Assisted clients with policy changes, billing, claims, and account maintenance.
- Provided insurance solutions based on client needs and preferences, enhancing customer satisfaction.
- Educated clients on policy details, coverage options, and claims processes.
- Resolved customer inquiries and concerns through effective communication and problem solving.
Retail Sales Team Lead
The Honey Baked Ham
Memphis, TN
08.2013 - 02.2018
- Trained employees on customer service standards and company procedures.
- Monitored FIFO rotation to ensure quality product and maintain appropriate inventory levels.
- Supervised daily operations by coordinating staff, prioritizing tasks, and ensuring efficient workflow.
- Assisted with product preparation, glazing hams, and supported catering sales.
- Served as the first point of escalation for guest complaints to ensure satisfaction.
Education
Bachelor of Science - Criminal Justice (Pre-Law)
LeMoyne-Owen College
Memphis, TN12-2027
High School Diploma -
White Station High
Memphis, TN05-2009
Skills
- Administrative Support
- Calendar management
- Data Management
- Attendance Tracking
- Microsoft Office
- Oracle
- 55 WPM Typing
- Customer Service
- Teamwork and Collaboration
- Telephone Etiquette
Timeline
Clerical Support 3
Memphis Light, Gas & Water (MLGW)
06.2021 - Current
Licensed Customer Relations Representative
State Farm Insurance Agency
02.2018 - 06.2020
Retail Sales Team Lead
The Honey Baked Ham
08.2013 - 02.2018
Bachelor of Science - Criminal Justice (Pre-Law)
LeMoyne-Owen College
High School Diploma -
White Station High