Summary
Overview
Work History
Education
Timeline
Generic

Gregory "Chase" Chaisson Tillman

Henning,TN

Summary

Raised with a strong work ethic on our family farm, I have successfully transitioned from technical to training and leadership positions. Through continuing education, I have refined my ability to foster departmental integration through facilitating conflict resolution and change-management. My ability to identify and address gaps in team dynamics has allowed me to continually maximize profitability while cultivating a culture of integrity and collaboration.

Overview

18
18
years of professional experience

Work History

General Manager, Product Support

Thompson Machinery
2023.09 - Current
  • Oversee all Product Support activities (Service and PSSRs) for the power division.
  • Departmental growth from 28 to 50 team members (2023-Present)
  • ~$30M P&L Responsibility
  • Successfully revitalized a fleet of aged service trucks, increasing revenue truck recovery by 45%, focusing on ancillary revenue, implementing trip and zone charges
  • Implemented new contract review process to streamline approvals, adding over 300 units to service contracts in 2025

Training Manager

Thompson Machinery
2021.09 - 2023.09
  • Manage all Technical Training throughout the company
  • Designed and implemented the currently used competency-based pay structure for technicians.

Technical Trainer

Thompson Machinery
2020.03 - 2021.09

General Line Sales Representative

Thompson Machinery
2018.09 - 2020.03

Construction Shop Lead Man

Thompson Machinery
2017.12 - 2018.03

Field Service Technician

Thompson Machinery
2015.07 - Current

Certified Locomotive Engineer and Conductor

Canadian National Railroad
2012.04 - 2015.06

Field Service Technician

Pittman Equipment Repair
2007.04 - 2012.01

Education

MBA - Business Administration And Management

University of Tennessee
Martin
2025-05

Bachelor of Science - Business Administration

University of Tennessee
Martin, TN
2022-12

Timeline

General Manager, Product Support

Thompson Machinery
2023.09 - Current

Training Manager

Thompson Machinery
2021.09 - 2023.09

Technical Trainer

Thompson Machinery
2020.03 - 2021.09

General Line Sales Representative

Thompson Machinery
2018.09 - 2020.03

Construction Shop Lead Man

Thompson Machinery
2017.12 - 2018.03

Field Service Technician

Thompson Machinery
2015.07 - Current

Certified Locomotive Engineer and Conductor

Canadian National Railroad
2012.04 - 2015.06

Field Service Technician

Pittman Equipment Repair
2007.04 - 2012.01

MBA - Business Administration And Management

University of Tennessee

Bachelor of Science - Business Administration

University of Tennessee
Gregory "Chase" Chaisson Tillman