Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chasity Shupe

Elizabethton

Summary

Dynamic and dedicated professional with a strong work ethic and expertise in customer service, honed at Carter County Land & Home LLC. Proven ability to enhance customer satisfaction through personalized service and effective inventory control, while maintaining high standards of cleanliness and sanitation. Committed to creating inviting environments and ensuring operational efficiency.

Overview

16
16
years of professional experience

Work History

Deli Clerk

Carter County Land & Home LLC
09.2013 - 02.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.

Housekeeper

Lake Time Rentals
05.2008 - 10.2011
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Polished fixtures to achieve professional shine and appearance.
  • Hang, cleaned and rehung draperies to maintain freshness.

Education

Bachelor of Arts - English Composition

Southern New Hampshire University
Hooksett, NH
05-2026

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Cleaning and sanitizing
  • Equipment safety
  • Sanitation practices
  • Hospitality service expertise
  • Flexible schedule
  • Work area maintenance
  • Equipment use
  • Inventory rotation
  • Product knowledge
  • Register operations
  • Data entry
  • Inventory checks
  • Inventory control
  • Ordering procedures

Timeline

Deli Clerk

Carter County Land & Home LLC
09.2013 - 02.2024

Housekeeper

Lake Time Rentals
05.2008 - 10.2011

Bachelor of Arts - English Composition

Southern New Hampshire University

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Chasity Shupe