Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chassi Zelenak

Knoxville

Summary

Friendly, reliable hospitality professional with over 10 years of experience in fast-paced restaurant environments, including cooking, management, and front-of-house operations. Skilled in providing outstanding customer service, managing busy shifts with organization, and supporting team success. Currently seeking a server position that offers flexibility while continuing to deliver high-quality guest experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Marketing Representative

Wyndham Vacation Ownership
04.2023 - 05.2024
  • - Scheduled and qualified guests for vacation presentations, offering incentives and building rapport quickly
  • - Recognized as a top producer in the first month and later supported broader team marketing efforts

Line Cook

Ale' Rae's Gastropub
01.2023 - 04.2023
  • - Prepare high-quality menu items with attention to detail and speed
  • - Maintain a clean and organized kitchen while balancing prep, service, and closing duties
  • - Work collaboratively with kitchen and front-of-house staff to ensure excellent guest service

Owner & General Manager

Maple Street Grill
03.2015 - 03.2023
  • - Oversaw all restaurant operations including service, cooking, marketing, inventory, and staffing
  • - Built a loyal customer base by delivering exceptional hospitality and consistent food quality
  • - Successfully opened a second location in McMinnville, TN, expanding the brand and managing both sites
  • - Hired, trained, and led a team across multiple locations while ensuring operational consistency

Line Cook / Sous Chef

Tupelo Honey Café
02.2022 - 01.2023
  • - Operated all line stations during high-volume services and assisted with prep and training
  • - Promoted to Sous Chef within six months for strong performance and leadership support

Manager / Shift Leader

Firehouse Subs
04.2012 - 03.2015
  • - Supervised daily operations, trained new hires, and ensured smooth shift transitions
  • - Handled customer service, inventory, scheduling, and POS transactions efficiently

Education

Science

Columbia State Community College
Columbia, TN
01.2016

Skills

  • - Customer Service & Hospitality
  • - Table Service & Guest Relations
  • - Restaurant Operations & Team Support
  • - Communication & Problem-Solving
  • - POS Systems & Cash Handling
  • - Scheduling & Staff Training
  • - Food Preparation & Kitchen Safety
  • - Bartending & Beverage Service
  • - Microsoft Office (Word, Excel)

Certification

  • - TABC Certified
  • - Acquisition Agent License

Timeline

Marketing Representative

Wyndham Vacation Ownership
04.2023 - 05.2024

Line Cook

Ale' Rae's Gastropub
01.2023 - 04.2023

Line Cook / Sous Chef

Tupelo Honey Café
02.2022 - 01.2023

Owner & General Manager

Maple Street Grill
03.2015 - 03.2023

Manager / Shift Leader

Firehouse Subs
04.2012 - 03.2015

Science

Columbia State Community College

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Chassi Zelenak