Chastity Mealer
Spring Hill
Summary
Dedicated customer service employee with over 15 years of experience working in both the public and private sectors. Highly organized & proficient with computers. Possesses a personable and detail-oriented nature who adepts at managing sensitive situations.
Overview
14
14
years of professional experience
Work History
Deputy Court Clerk
Williamson County Government
Franklin
02.2022 - Current
- Maintained accurate records of court proceedings, ensuring compliance and accessibility for legal professionals.
- Assisted judges and attorneys by preparing essential documents and exhibits for courtroom activities.
- Managed court hearing schedules, facilitating timely notifications to all parties involved.
Office Manager
Franklin Pediatric Clinic
Franklin
02.2019 - 02.2022
- Delivered exceptional 5-star customer service to clients facing financial challenges.
- Assisted customers in navigating non-traditional lending options, enhancing their financial stability.
- Collaborated with team members to develop tailored solutions for individuals with credit issues.
- Contributed to a supportive company culture at Heights Finance Corporation, dedicated to empowering clients.
Customer Service Representative
Cool Springs Psychiatric Group
Franklin
08.2017 - 02.2019
- Managed a multi-line phone system, ensuring efficient communication and responsiveness.
- Scheduled appointments and coordinated with pharmacy for prescription inquiries, enhancing patient care.
- Assisted nursing staff with charting needs, improving workflow and documentation accuracy.
CSR II
Heights Finance Corporation
Franklin
03.2015 - 08.2017
- Delivered exceptional 5-star customer service to clients facing financial challenges.
- Assisted customers in navigating non-traditional lending options, enhancing their financial stability.
- Collaborated with team members to develop tailored solutions for individuals with credit issues.
- Contributed to a supportive company culture at Heights Finance Corporation, dedicated to empowering clients.
CNA - Certified Nursing Assistant
Grace Healthcare
Franklin
04.2011 - 03.2015
- Delivered compassionate personal care to residents, including grooming, bathing, and dressing.
- Assisted in ambulating and transferring residents, ensuring safety through proper techniques and equipment.
- Monitored and recorded vital signs and changes in residents' conditions, effectively communicating with nursing staff.
Education
Bachelor's degree - Theology
Integrity Seminary Tennessee
Chapel Hill, TNHigh school -
Fred J Page High School
Franklin, TNSkills
- Office Management
- Medical Scheduling
- EMR Systems
- Medical office experience
- Insurance Verification
- Conflict resolution
- Data entry proficiency
- Proficient with computers
Timeline
Deputy Court Clerk
Williamson County Government
02.2022 - Current
Office Manager
Franklin Pediatric Clinic
02.2019 - 02.2022
Customer Service Representative
Cool Springs Psychiatric Group
08.2017 - 02.2019
CSR II
Heights Finance Corporation
03.2015 - 08.2017
CNA - Certified Nursing Assistant
Grace Healthcare
04.2011 - 03.2015
Bachelor's degree - Theology
Integrity Seminary Tennessee
High school -
Fred J Page High School