Chaz Dunlap
Nashville
Summary
Dynamic Recovery Agent with a strong track record in client negotiations and conflict resolution. Demonstrated ability to develop tailored repayment strategies, ensuring effective communication and collaboration within team environments. Versatile Site Supervisor adept at coordinating diverse resources and satisfying tough clients according to demanding timelines. Tenacious about keeping operations on-schedule and on-budget.
Overview
3
3
years of professional experience
Work History
Site Supervisor
Big Brother Security
Nashville
05.2024 - Current
- Supervised security personnel to ensure compliance with safety protocols.
- Coordinated daily operations and resource allocation for effective site management.
- Conducted regular site inspections to identify and address potential security risks.
- Trained new staff on company procedures and emergency response protocols.
- Communicated with clients to assess needs and provide tailored security solutions.
- Managed incident reports and ensured timely documentation of security events.
Recovery Agent
Recovery Unlimited
Nashville
12.2023 - Current
- Conducted recovery calls to negotiate repayment plans with clients.
- Collaborated with team members to develop effective recovery strategies.
- Communicated payment options clearly to clients during negotiations.
- Assisted in training new agents on recovery processes and systems.
- Resolved disputes by mediating between clients and the company effectively.
- Communicated effectively with customers via phone, email, mail, or other methods.
- Developed strategies for locating and recovering defaulted loans in a timely manner.
Glass Handler
Evans Glass Company
Nashville
06.2024 - 11.2025
- Operated forklifts and hand tools to efficiently load and unload glass products, ensuring timely deliveries.
- Lifted and secured large glass pieces for installation, contributing to successful project completions.
- Loaded and unloaded pallets containing large sheets of tempered or laminated glass from delivery trucks.
- Monitored quality control standards throughout the entire production process.
- Maintained clean work areas to uphold safety regulations and support a safe working environment.
Package Loader
Bargain Hunt
Nashville
12.2023 - 09.2024
- Loaded packages onto delivery trucks for efficient transport.
- Inspected packages for damage before loading.
- Collaborated with team members to optimize workflow.
- Maintained cleanliness and safety in loading areas.
- Communicated effectively with supervisors regarding inventory status.
- Followed company procedures to ensure compliance and safety standards.
- Assisted with unloading incoming shipments.
- Transported materials from receiving areas to storage locations or other designated areas.
Education
High School Diploma -
Antioch High School
Nashville, TN05-2008
Skills
- Site inspections
- Resource allocation
- Emergency response
- Incident reporting
- Client communication
- Security operations
- Attention to detail
- Effective communication
Timeline
Glass Handler
Evans Glass Company
06.2024 - 11.2025
Site Supervisor
Big Brother Security
05.2024 - Current
Recovery Agent
Recovery Unlimited
12.2023 - Current
Package Loader
Bargain Hunt
12.2023 - 09.2024
High School Diploma -
Antioch High School