Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Direct Support Professional
RHA of Trenton
01.2023 - 01.2025
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Home Health Aide
Addus HomeCare
04.2021 - 05.2024
Helped clients develop independence through daily life skills.
Ensure clients' personal needs are fulfilled and medications are administered accurately.
Effectively communicate with family members and staff to assure methods implemented are beneficial to the clients' success.
Stay at Home Caregiver
Williamson Family
10.2020 - 10.2021
Provide assistance to military children by assisting with all aspects of running household; including, but not limited to childcare, grocery shopping, laundry, and financial advising.
Manage, organize, and coordinate the day to day activities of household while managing other domestic concerns.
Provide a clean, safe, and healthy environment for family members/clients.
Responsible for routine upkeep and minor repairs surrounding the household.
Providing useful advice to household owners for effective running of the household.
Home Manager/Care Giver
A+ Care Solutions
06.2015 - 09.2020
Homemaker
Personally assist intellectually challenged adults with their everyday living, and financial responsibilities.
Assure individuals are active within the community
Student Worker/Professional Tutor
Jackson State Community College
01.2008 - 01.2015
AAC - Utilized extensive oral and written skills to assist students to become more independent in doing their assignments in over 13 different subjects
Registration Help Desk - Provided registration assistance to students in person, via telephone, and e-mail
Accounting Intern
Jackson State Community College
01.2014 - 03.2014
Adhered to company policies and procedures, safety practices, and security procedures
Benchmarked current information resources and report generation procedures
Assistant Manager
Quizno's Sub
12.2006 - 12.2007
Managed franchised food establishment, business records, & collection and payment accounts
Maintained daily operations of profit/loss ledger
Supervised up to 6 employees, scheduled work hours, resolved conflicts, and determined salaries
Education
Bachelor of Science in Business Administration - Business Administration
The University of Memphis
Memphis, TN
05.2014
Skills
STATISTICAL ANALYSIS
Fast Learner
Highly Dependable
Excellent attention to detail
Caregiving (10 years)
Tutoring (10 years)
Conflict Management (7 years)
Technical Support
Customer service
Computer skills
Business Management
Certification
CPR/First Aid
Awards
GPA 3.5/4.0 cum laude, HONORS Phi Theta Kappa Honors Society, 2008, Kappa Beta Delta International Honor Society, 2009, Pinnacle Honors Society, 2014, Phi Theta Kappa Honors Society, 2008, Black Scholars Unlimited, 2014, ACTIVITIES Volunteer tutor for ACT Preparatory Class, Mentor to troubled teens
Assessments
Proficient machine operator
Met/exceeded production expectations
Managing physician schedules and maintaining accurate patient records
Full results: Proficient
Home health aide skills — Proficient
Providing care to patients in a home setting
Customer service — Expert
Identifying and resolving common customer issues
Full results: Expert
Customer focus & orientation — Proficient
Responding to customer situations with sensitivity.
Additional Information
SKILLS Operating Environment: Windows 2000, XP, 2007
Business Tools: Case Tools, Spreadsheets, Word Processing, Presentation, Internet Applications, Statistical Analysis Software, Office Suite
Timeline
Machine Operator
TBTN
02.2025 - 05.2025
Direct Support Professional
RHA of Trenton
01.2023 - 01.2025
Home Health Aide
Addus HomeCare
04.2021 - 05.2024
Stay at Home Caregiver
Williamson Family
10.2020 - 10.2021
Home Manager/Care Giver
A+ Care Solutions
06.2015 - 09.2020
Accounting Intern
Jackson State Community College
01.2014 - 03.2014
Student Worker/Professional Tutor
Jackson State Community College
01.2008 - 01.2015
Assistant Manager
Quizno's Sub
12.2006 - 12.2007
Bachelor of Science in Business Administration - Business Administration
Vice President, Sales & Service Contact Center Ops at CARiD (Auto Parts, LLC)Vice President, Sales & Service Contact Center Ops at CARiD (Auto Parts, LLC)