Cheker Hamdani
Ben Arous,Alsadd
Summary
A motivated, adaptable, and reliable human resources professional. Applying a systematic approach towards internal and external client service to achieve organizational objectives, with a solid drive to provide quality performance while upholding high service standards.
Overview
5
5
years of professional experience
Work History
Human Resources - Employee Relations Officer
Starlink (Ooredoo Qatar), Doha
Doha
07.2024 - Current
- Serve as the primary point of contact for employee relations issues.
- Advise managers and employees on company policies, employment laws, and best practices.
- Facilitate communication between employees and management to resolve workplace conflicts.
- Conduct investigations into employee complaints and grievances.
- Mediate disputes between employees or between employees and management.
- Provide recommendations for resolving conflicts and implement solutions.
- Develop, update, and maintain employee relations policies and procedures.
- Personal resume objective: Work experience: Ensure that company policies comply with legal requirements and are effectively communicated to employees.
- Provide training to managers and employees on ER policies and practices.
- Ensure compliance with federal, state, and local employment laws and regulations.
- Monitor changes in labor laws and update policies as needed.
- Manage the documentation and reporting of ER cases, ensuring proper record‑keeping.
- Support initiatives that promote employee engagement and retention.
- Conduct exit interviews and analyze feedback to identify trends and areas for improvement.
- Collaborate with HR and management to develop programs that enhance employee satisfaction.
- Analyze employee relations data to identify trends, and recommend strategies for improvement.
- Prepare reports on employee relations issues and outcomes for senior management.
- Working closely with HR Business Partners, Legal, and other stakeholders to address employee relations issues.
- Participate in broader HR initiatives, such as talent management and organizations
Workers Welfare & Employee Relations Officer
Global Sports Event 2022 managed By Accor, Doha
Qatar, Doha
10.2023 - 03.2024
- Direct facilities operations encompass Worker's Welfare, housing & recreational facilities, Offices, safety & capital improvements across the organization
- Chairing the Workers' Welfare Forum, directing the remedy of workers' grievances, disposing of disciplinary cases, addressing suggestions and complaints, or disposing of them at the appropriate level.
- Plan, develop, and manages Employee Welfare and accommodation standards
- Managing large‑scale workforce accommodation in different locations. Responsible for allotment & maintenance of housing for all levels of employees. Including senior managers & execution of accommodation policies & procedures.
- Monitoring & scheduling daily maintenance and preventive maintenance program of all fixed assets, such as AC, Elevators, Fire Fighting & Alarm Systems, and CC TV systems
- Monitoring all sub‑contractors for annual maintenance contracts & identifying KPIs
- Oversee Housing keeping/cleanliness is maintained at all times in the restaurant
- Plan and manage employee welfare and accommodation standards.
- Carry out self‑audit and all welfare facilities
- Conducting periodic Self Audits & Inspections, implementing policies & managing utility contracts and lease & tenancy contracts..
- Monitored and ensured that the related welfare local statutory laws and local Workers Welfare Standards were
- implemented throughout the company & project site. Also, Workers are well informed about these welfare local statutory laws, standards, and company rules, regulations, and policies.
- Coordinate and communicate with HR, accommodation and medical team, project site, HSE, and another department to monitor and follow up on Workers welfare needs.
- Develop and improve better the company's welfare management
- Develop and plan for Workers Welfare Activities such as Fitness, Wellness & Health, and Recreational & Sports activities
- Prepared reports such as closeout for audits and TOUPACK, MOM, and log sheets to submit to HR, HSE and project site department.
- Conduct and preside a monthly Welfare Workers Committee Meeting (and prepare minutes of the meeting) with Workers representatives, HR, HSE, and client representatives to assess the Workers needs in terms of welfare and escalate to management for immediate action.
- Participate in TOUPACK Senior Management visit/inspection and internal audit of the Workers accommodation and facilities
- Conduct regular inspection/audit of Accor Internal & Subcontractor workers accommodation, project site welfare facilities (e.g., sanitary conveniences, mess hall, rest area, drinking water, etc.),
- 3rd party kitchen commissary of catering companies, site clinic / FAU, to ensure that welfare facilities are compliant
- As per welfare standards and clients requirements
- Participate with regular client representatives in an inspection/audit at Workers accommodations, Clinic/FAU, project site welfare facilities, and safety walkthroughs & meetings to ensure that welfare comments and recommendations are adequately noted and take immediate necessary action or closed out.
Employee Relations Specialist
Toupack, Tunisia
Tunisia, Tunis
12.2019 - 06.2022
- Plan, develop, and manage Employee Welfare and accommodation standards
- Plan and manage employee welfare and accommodation standards.
- Carry out self‑audit in all welfare facilities.
- Conducting periodic self‑audits and inspections, implementing policies, and managing utility contracts, lease, and tenancy contracts.
- Monitored and ensured that the related welfare local statutory laws and local Workers Welfare Standards were implemented throughout the company and project site. Ensure employees are well informed about these welfare local statutory laws, standards, and company rules, regulations, and policies.
- Coordinate and communicate with HRC, accommodation and medical team, project site, HSE, and another
- department to monitor and follow up on Workers Welfare needs.
- Develop and improve the companyʼs welfare management.
- Develop and plan for Workers Welfare Activities such as Fitness, Wellness and Health, and Recreational and Sports activities.
Education
Diploma in Industrial maintenance & safety Management -
Cft Academy
Tunisia09-2019
Skills
- Employee wellness
- Recruitment and selection
- Labor relations
- Payroll administration
- Negotiation
- Succession planning
- Adrenaline Max (HRMS)
- SAP (HRMS)
- Sky Bayan (HRMS)
- Microsoft Office Specialist
Languages
Arabic
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1
Timeline
Human Resources - Employee Relations Officer
Starlink (Ooredoo Qatar), Doha
07.2024 - Current
Workers Welfare & Employee Relations Officer
Global Sports Event 2022 managed By Accor, Doha
10.2023 - 03.2024
Employee Relations Specialist
Toupack, Tunisia
12.2019 - 06.2022
Diploma in Industrial maintenance & safety Management -
Cft Academy
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