Chelsea Dile
Nunnelly,TN
Summary
Dynamic leader with a proven track record at Highland LLC, excelling in operations management and customer service. Mastered pricebook accuracy, implemented sales growth strategies, and enhanced team performance. Skilled in decision-making and relationship building, significantly improving store efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Pricebook Manager
Highland LLC
03.2019 - Current
- Adhere to current pricing policies, and maintain an accurate, current pricebook for Seventeen locations.
- Promote store sales and growth through detailed pricing strategies.
- Manage and maintain pricebook data using Excel to ensure accurate pricing information.
- Collaborate with vendors to guarantee correct pricing.
- Communicate pricing updates effectively with store managers.
Store Manager
Highland LLC
08.2015 - 03.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed up to fifteen store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Cashier
Highland LLC
11.2012 - 08.2015
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
- Improved communication between front-end staff members by participating in regular team meetings.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
Education
Bachelor in Business Emphasis On Management - Business Management
Martin Methodist
Pulaski, TN12-2015
High School Diploma -
Hickman Co Highschool
Centerville, TN05-2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Operations management
Timeline
Pricebook Manager
Highland LLC
03.2019 - Current
Store Manager
Highland LLC
08.2015 - 03.2019
Store Cashier
Highland LLC
11.2012 - 08.2015
Bachelor in Business Emphasis On Management - Business Management
Martin Methodist
High School Diploma -
Hickman Co Highschool
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