Chelsea Lawson
Bristol
Overview
12
12
years of professional experience
Work History
Financial Services Representative
Advanced Call Center Technologies Johnson City
Johnson City
11.2024 - Current
- Review Account Activity with clients to confirm balances.
- Direct clients to correct departments
- Process balance transfers and account closeouts.
- Worked collaboratively with other departments to provide comprehensive solutions for clients.
- Developed and maintained relationships with clients to ensure satisfaction.
- Ensured that all customer inquiries were answered promptly and completely.
Accounting Clerk
Johnson City Nissan
Johnson City
06.2013 - 08.2024
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
- Reconciled bank statements to ensure accuracy of financial records.
- Updated accounting ledger and journals with updated transaction information.
- Prepared and issued customer invoices, monitored receivables, and managed collections process.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Processed both outgoing and incoming payments and invoices.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Resolved customer inquiries regarding bills and payments.
- Analyzed financial statements to identify trends and make recommendations for improvement.
- Processed invoices, payments, and statements in a timely manner.
Education
High School Diploma -
Gate City High School
Gate City, VA06-2013
Some College (No Degree) - Accounting
Northeast State Community College
Blountville, TNSkills
- Financial reconciliation
- Invoice processing
- Bank statement reconciliation
- Accounts receivable management
- Payment processing
- Vendor invoice verification
- Inventory management
- Attention to detail
- Problem solving
- Time management
- Organizational skills
- Accounts payable
- Month-end closing
- Teamwork
Timeline
Financial Services Representative
Advanced Call Center Technologies Johnson City
11.2024 - Current
Accounting Clerk
Johnson City Nissan
06.2013 - 08.2024
High School Diploma -
Gate City High School
Some College (No Degree) - Accounting
Northeast State Community College