Highly motivated individual with customer service skills and fluent in Spanish. Possess CPR and First Aid certification and currently seeking employment as a Customer Service Representative
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pre-K Teacher, Ages 2-3
Grow U, Hermitage Hills Baptist Church
01.2022 - Current
Implemented dynamic curriculum and activities
Created a warm and welcoming environment
Tend to the child’s daily needs, personal hygiene, and specific care routines
Develop strong bonds with the children and parents
Behavior Technician
Hope Bridge Autism Therapy Center
2023 - 2023
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Evening Shift Manager
Dunkin Donuts
06.2021 - 07.2021
Trained new team members on daily duties
Maintained a clean environment and prepared the store for the next morning
Balanced the cash register drawers for the end of the night
Associate, Cashier
Kohl’s
11.2020 - 06.2021
Provided excellent customer service by helping customers with checkout and finding items
Assisted customers with Amazon returns
Interpreted and translated from Spanish to English for Spanish speaking customers when applying for a Kohl’s credit card
Helped team members during busy times wherever needed
Education
Associate of Science - Teaching, Early Childhood Education K-3
Nashville State Community College
Nashville, TN
05.2025
High School - undefined
Wilson Central High School
Lebanon, TN
05.2019
Skills
Fluent in English (native), Spanish (native)
Microsoft Office: Word, PowerPoint, Outlook
Certification
CPR Certified
American Heart Association, Nashville TN
February 21, 2022
First Aid Certified
Responding to Medical Emergencies
Emergency Preparedness: Better Safe Than Sorry!
Recognizing and Reporting Suspected Child Abuse
Safety Risk for Infants
Languages
Spanish
Native or Bilingual
Timeline
Pre-K Teacher, Ages 2-3
Grow U, Hermitage Hills Baptist Church
01.2022 - Current
Evening Shift Manager
Dunkin Donuts
06.2021 - 07.2021
Associate, Cashier
Kohl’s
11.2020 - 06.2021
Associate of Science - Teaching, Early Childhood Education K-3