Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsey Brooks

Prospect

Summary

Dynamic Shift Manager at KBP Foods with a strong focus on customer satisfaction and staff motivation. Proven ability to manage schedules and handle cash accurately, while training employees to excel. Committed to maintaining high standards and fostering a positive work environment, enhancing team performance and service quality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Manager

KBP Foods
01.2023 - Current

Maintain customer satisfaction, keep clean work area that is up to state standards and regulations, servsafe certified, know how to make schedules and adapt to changes.

Line Lead

Magneti Marelli
02.2021 - 11.2022

Assemble car lense, maintain speed and satisfactory repairs, help workers to stay motivated to meet quota.

HHA

Pineview Commons Llc
01.2015 - 03.2021
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
  • Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
  • Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
  • Collaborated with healthcare team members to develop personalized care plans that addressed individual patient needs.
  • Supported clients with cognitive impairments through engaging mental exercises designed to maintain brain health and function.
  • Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
  • Managed accurate medical records for each patient, maintaining confidentiality while providing essential information for healthcare providers.
  • Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
  • Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
  • Administered medications accurately and on time, ensuring optimal treatment effectiveness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Catheterizing experience and assisting in ileostomy bag changes when needed.

Education

Bachelor Of Science - Psychology

Western Governors University
Salt Lake City, UT

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Handling customer complaints
  • Energetic and enthusiastic
  • Interpersonal skills
  • Schedule management
  • Supply ordering

Certification

Expired but had CPR certification

Servsafe certified

Timeline

Shift Manager

KBP Foods
01.2023 - Current

Line Lead

Magneti Marelli
02.2021 - 11.2022

HHA

Pineview Commons Llc
01.2015 - 03.2021

Bachelor Of Science - Psychology

Western Governors University
Chelsey Brooks