Chelsie Anderson
ITX Companies
Dunlap
5
years of professional experience
Detail-oriented Revenue Cycle Specialist with 4+ years of experience in insurance follow-up, accounts receivable, medical billing, coding, and appeals management. Proven ability to reduce aging AR, resolve denials, and secure timely reimbursement through thorough claim investigation and payer communication. Strong background in multi-specialty billing, surgical charge entry, and patient financial counseling. Recognized for analytical problem-solving, persistence with payers, and professional communication.
Work History
Accounts Receivable Specialist
5 Months- Investigated denied claims and initiated reprocessing for payment to resolve issue
- Followed up with payers on denied claims and appeals to ensure timely resolution
- Submitted accurate documentation for claim reconsideration and appeals.
- Advocated for claim reprocessing in cases of incorrect denial, influencing payer decisions
Insurance Follow-Up Specialist
1 Year- Manage insurance follow-up for outstanding claims to reduce aging AR and increase reimbursement rates
- Research denied claims, identify root causes, and submit corrected claims or formal appeals
- Communicate with payers to secure reprocessing and timely payment
- Monitor clearinghouse rejections and resolve billing discrepancies
- Maintain accurate documentation of claim status and payer communication
Billing & Insurance Coordinator
1 Year 2 Months- Performed charge entry for surgical procedures and office visits
- Submitted clean claims and resolved clearinghouse rejections
- Managed insurance authorizations and credentialing processes
- Investigated and corrected denied or underpaid claims
- Prepared and submitted appeals and reconsiderations
- Communicated with patients regarding billing questions and insurance coverage
- Coordinated with medical records to ensure accurate coding and documentation
Insurance Follow-Up Representative
11 Months- Worked aging AR to improve revenue cycle performance
- Contacted payers to resolve claim denials and initiate reprocessing
- Submitted appeals through payer portals
- Researched payment discrepancies and adjusted claims as needed
- Refiled corrected claims and updated coding when necessary
Coder / Insurance Follow-Up Specialist
1 Year 6 Months- Reviewed hospital reports for accurate ICD-10 and CPT coding
- Conducted insurance follow-up and payment investigations
- Communicated with payers to verify claim status
- Provided customer service support for billing inquiries
Education
Associate's Degree - Medical Billing And Coding
High School Diploma
Skills
Insurance Follow-Up & AR Resolution
Appeals process experience
Commercial insurance
Medical billing proficiency
Account resolution techniques
Organizational growth
Critical thinking capacity
Appeals & Reconsiderations
Denial Management
ICD-10 & CPT Coding
Clearinghouse Rejections
Charge Entry (Office & Surgical)
Authorizations
Credentialing
Patient Billing Support
Payment Posting & Adjustments
Microsoft Office & Google Workspace
Professional Written & Verbal Communication
Timeline
Accounts Receivable Specialist
Currance
03.2026 - CurrentRead More
Insurance Follow-Up Specialist
ITX Companies
08.2025 - CurrentRead More
Billing & Insurance Coordinator
Chattanooga Eye Institute
06.2024 - 08.2025Read More
Insurance Follow-Up Representative
ITX Companies
07.2023 - 06.2024Read More
Coder / Insurance Follow-Up Specialist
Medical Billing Management
01.2022 - 07.2023Read More
Miller-Motte Technical College
Associate's Degree from Medical Billing And Coding
Read More
Sequatchie County High School
High School Diploma
Read More