Cherif Allouche
Bizerte
Summary
Dynamic server with exceptional customer service skills honed at Family Business, adept at enhancing guest experiences through personalized attention and efficient multitasking. Proven ability in cash handling and inventory management, consistently exceeding performance goals while fostering team collaboration in fast-paced environments. Passionate about maintaining cleanliness and safety standards for optimal dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server in a Restaurant in America and in a Hotel
Family Buisness
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- I dealt with difficult and harsh customers professionally.
- My colleagues are from different countries Ex: (America,Cuba,Haiti,Palestine,Morocco,Egypt,ect....)
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Contributed to inventory management by monitoring stock levels.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Streamlined order-taking process to minimize wait times for diners.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
GED -
ADULT & CAREER SERVICES CENTER
5410 NORTH 20TH STREET TAMPA FLORIDA 33610 UNITED Skills
- Exceptional customer service
- Cash handling
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Relationship management
- Beverage preparation
- Inventory management
- Tableside etiquette
- Guest seating
- Engaging with children
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Certified Server, Garden Gyros - 2025
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
French
Intermediate (B1)
Spanish
Elementary
Timeline
Server in a Restaurant in America and in a Hotel
Family Buisness
11.2023 - Current
GED -
ADULT & CAREER SERVICES CENTER