Cheryl Barnes
Dickson
Summary
Dynamic B2B Sales Representative with a proven track record at Concentrix, excelling in client relationship management and consultative selling. Adept at leveraging data analysis tools to drive sales growth and enhance customer engagement. Recognized for exceptional communication skills and a commitment to continuous improvement, consistently delivering tailored solutions that meet client needs.
Overview
27
27
years of professional experience
Work History
B2B Sales Representative
Concentrix
Nashville
06.2025 - Current
- Built relationships with clients to understand their business needs.
- Conducted product presentations to showcase solutions effectively.
- Collaborated with marketing teams to align sales strategies and campaigns.
- Delivered training sessions for new team members on sales processes.
- Developed sales proposals tailored to client specifications and requirements.
- Provided technical advice on products or services to customers.
- Scheduled sales appointments and met with potential customers to explain benefits of products and services.
- Generated reports using data analysis tools such as Excel spreadsheets or Salesforce software.
- Provided ongoing training and support for team members on topics related to B2B sales processes.
- Listened to customer needs to identify and recommend best products and services.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Assisted clients with inquiries, ensuring a positive customer experience consistently.
- Performed follow up calls to confirm scheduled appointments.
Patient Assistant Program (PAP) Specialist
Adapt Health
12.2022 - Current
- Utilized technology to document patient information and communication accurately.
- Prepared and submitted Patient Assistant Program applications to physicians and qualifying programs.
- Contacted healthcare providers and manufacturers to follow up on application statuses.
- Maintained detailed documentation of all actions and interactions.
- Assisted patients with equipment setup and usage for home healthcare needs.
- Coordinated patient schedules to ensure timely delivery of services and supplies.
- Educated patients and families on proper equipment handling and safety protocols.
- Collaborated with healthcare professionals to effectively address patient concerns.
Shipping Lead
Truform Manufacturing LLC
Dickson
10.2017 - 12.2022
- Manage delivery schedule to ensure product is delivered in a timely manner and all deadlines are met.
- Creating and tracking bill of lading for deliveries and updating tracking status within bill of lading report.
- Accurately prepare shipments including creating label and tracking product count to ensure all orders are correctly fulfilled.
- Document all incoming orders and disperse to correct recipients.
- Maintain ongoing communication, both written and verbally, to ensure all policies and processes are executed efficiently.
- Adhere to company and government transportation policies and regulations.
Press Operation and Assembly Team lead
Truform Manufacturing LLC
Dickson
01.2009 - 08.2017
- Managed operation and assembly team of approximately 25 employees.
- Clearly communicated team goals and goal progress.
- Delegated tasks and managed team schedule to ensure efficiency and safety compliance.
Shipping Office Manager
Truform Manufacturing LLC
Dickson
11.2002 - 11.2007
- Scheduled deliveries and managed delivery schedule throughout each shift.
- Communicated with drivers to provide directions and delivery status updates.
- Ensured orders were correctly filled and delivered within deadlines.
Assembly Welder
Truform Manufacturing LLC
Dickson
10.1999 - 11.2002
- Reviewed daily packing report to ensure correct orders were assembled.
- Managed daily production through tracking and documenting production output.
Education
Medical Billing and Health Information Coding Certificate -
DeVry University
Online06.2023
Emergency Medical Services (EMS) Undergraduate Certificate -
Volunteer State Community College
Gallatin, TN09.2009
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- People skills
- Multi-tasking
- Problem-solving abilities
- Integrity
- Dependability
- Microsoft Office
- Medical Terminology
- Documentation
- File maintenance
- Record Keeping
- Professional Ethics
- Attention to Detail
- Data Entry
- Patient Focused
- Typing: 40 WPM
- Client relationship management
- B2B sales strategy
- Sales forecasting
- Customer engagement
- Team collaboration
- Effective communication
- Training facilitation
- Cold calling
- Social selling
- Product knowledge
- Increasing sales
- Continuous improvement
- Multitasking
- Written communication
- Customer feedback
- Active listening
- Consultative selling
- Sales training
Timeline
B2B Sales Representative
Concentrix
06.2025 - Current
Patient Assistant Program (PAP) Specialist
Adapt Health
12.2022 - Current
Shipping Lead
Truform Manufacturing LLC
10.2017 - 12.2022
Press Operation and Assembly Team lead
Truform Manufacturing LLC
01.2009 - 08.2017
Shipping Office Manager
Truform Manufacturing LLC
11.2002 - 11.2007
Assembly Welder
Truform Manufacturing LLC
10.1999 - 11.2002
Medical Billing and Health Information Coding Certificate -
DeVry University
Emergency Medical Services (EMS) Undergraduate Certificate -
Volunteer State Community College