Cheryl Campbell

• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Answered telephones to respond to questions or requests.
• Assisted pharmacists in filling prescription orders accurately and efficiently.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Entered patient information and insurance information
• Oversaw a sync program where we prepared customers' medications at the same time each month.
• Oversaw the pack program, where I packed medications each month.

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• Greeted patients and provided them with assistance.
• Relayed information between patients and doctors.
• Processed paperwork for new patients.
• Assisted patients with payments and copays.
• Assisted patients with making appointments.
• Answered phones

• Received written prescription or refill requests, verifying information for completeness and accuracy.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Operated cash registers to accept payments from customers.
• Processed insurance claims and handled billing inquiries to ensure customer satisfaction.