Cheryl Thomas
Cordova
Summary
Seasoned Pharmacy Technician with a robust background in long-term care and hospital settings, notably at Pharmerica Pharmacy. Excelled in inventory control and customer service, demonstrating leadership and problem-solving skills. Achieved significant improvements in prescription processing efficiency and medication management, ensuring high standards of patient care.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Baptist Hospital
Memphis
01.1997 - 09.2000
- Measured and mixed drugs for IVs and chemo mixture in the critical care pharmacy.
- Delivered medication appropriately to the floor.
- Stocked Omnicell dispensing machine with narcotics
- Prepared anesthesia trays daily for surgery.
- Prepared feeding tubes.
- Filled Cath Lab boxes.
- Assisted with inventory management, including verification of quantities, storage, removal of outdated medications, and restocking pharmaceuticals.
- Fixed charges and credits.
Lead Certified Pharmacy Technician
Walgreens Drug Store
Memphis
06.1988 - 09.2000
- Performed customer service functions to facilitate pharmacy operations, and filled customer prescriptions.
- Stocked inventory, handled third-party rejects, and insurance claims.
- Responsible for taking new prescription orders via telephone from doctors.
- I contacted the physician’s office to obtain documentation on customers, prior authorization.
- Cashier
- Data entry
Adjudicator/Pharmacy Technician
Pharmerica Pharmacy
Memphis
04.2002 - Current
- Coordinate with pharmacists, doctors, and nurses to ensure the correct delivery of prescriptions and dosages.
- Accurately and efficiently assist with the preparation of medications.
- Assist the pharmacist in reviewing, processing, preparing, filling, labeling, and dispensing of medication and supplies.
- Perform data entry for over 30 long-term care facilities, serving over 500 residents.
- Maintain records and complete daily tasks assigned by pharmacists.
- Provide resolution of adjudication, third-party rejections on prior authorization, billing, and insurance issues.
- Consult with drug representatives on all new and upcoming changes in drugs.
- Preface fast-moving drugs, put up stock, order and purchasing.
Certified Pharmacy Floater Technician
Christ Community Clinic
Memphis
04.2023 - 02.2024
- Rotated through five pharmacy locations, assisting in various areas, including restocking and filling prescriptions, operating and balancing the cash register, and ensuring efficient day-to-day business operations.
- Obtained Prior Authorization
- Supported the Pharmacy Department in inventory management, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
- Delivered exceptional customer service to improve the customer experience.
- Performed other duties as requested or assigned.
- 340B Program
Pharmacy Technician
St. Francis Hospital
Memphis
06.2006 - 10.2019
- Pre-packed medications for in-house patients.
- Assisted with inventory management, stocked, and delivered narcotics to the Pyxis dispensing machine.
- Performed compounding and filled prescriptions.
- Handled Chemo and AIDS medications
- Adhered to and demonstrated mastery of compliance with company policies and procedures.
- Maintained a high standard of care by taking required continuing education classes.
- Credit return medication, and put away stock.
Supervisor – Insurance and Billing Clerk
Comprehensive Pharmacy Services
Memphis
09.2000 - 10.2003
- Performed data entry for new orders and refills.
- Received and distributed faxed orders to the appropriate pharmacists.
- Communicated with medical personnel to resolve conflicts.
- Worked with AIDS medication and filled prescriptions for inmates at the correctional facility.
- Assisted with inventory management by performing a monthly inventory of medications.
- Supervisor over pharmacy technicians.
Education
Devry University - Medical Coding and Billing
Dvry University
On-line01.2017
Skills
- Customer service
- Problem-solving
- Dispute mediation
- Organizational skills
- Communication skills
- Leadership skills
- Team building
- Filling and prepackaging
- Insurance billing and verification
- Adjudicator
- Scheduling
- Attention to detail
- Inventory control
- Communication skills
- Notary
- 10-key and data entry
- Pharmacy operation
- Pyxis Logistics
- Medical coding and billing
- Prescription processing
- E-Kits
- Omnicell
- IVs and Compounding
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Reliability
- Teamwork
Certification
- Certified Pharmacy Technician (CPhT), 2000.
- State-licensed PTCB Pharmacy Technician, 2000.
- Continuing Education, 21+ hours.
- Affiliation of the National Pharmacy Technicians Association.
- Notary.
References
References available upon request.
Timeline
Certified Pharmacy Floater Technician
Christ Community Clinic
04.2023 - 02.2024
Pharmacy Technician
St. Francis Hospital
06.2006 - 10.2019
Adjudicator/Pharmacy Technician
Pharmerica Pharmacy
04.2002 - Current
Supervisor – Insurance and Billing Clerk
Comprehensive Pharmacy Services
09.2000 - 10.2003
Pharmacy Technician II
Baptist Hospital
01.1997 - 09.2000
Lead Certified Pharmacy Technician
Walgreens Drug Store
06.1988 - 09.2000
Devry University - Medical Coding and Billing
Dvry University
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