Chesnie Cox
Elizabethton
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Experienced with managing regional operations to drive growth and improve performance. Utilizes strategic planning and team leadership to achieve business objectives. Track record of fostering strong client relationships and enhancing operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional VP of Medical Practice Operations
Frontier Health
08.2024 - Current
- Plays a key role in assisting and coordination with site-based leadership to ensure elevated delivery of patient flow, optimized patient access and schedule efficiency, excellent patient communications, and oversee practice operations
- Oversee/manage nursing team as well as provide support to clinical and support team members, working closely with corporate and clinical leadership to ensure standards of care are followed.
- Track patient data and communicate obstacles to treatment to Senior leadership in order to increase engagement in treatment
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- . Built high-performing teams through effective recruitment processes, ongoing training programs, coaching sessions.
Regional Director of Medical Operations
Frontier Health
08.2023 - Current
- Develop and implement strategies to improve operational efficiency across the region.
- Analyze data to identify areas of improvement in processes or procedures within the region.
- Collaborate with cross-functional teams to ensure alignment between departments on regional initiatives.
RN, Emergency Department
Ballad Health
05.2017 - Current
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored and managed various treatment and care interventions.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
Registered Nurse Manager
Ballad Health
02.2022 - 08.2023
- Provided education and guidance to nursing staff on the interpretation of hospital policies and procedures.
- Collaborated with healthcare providers to ensure quality care delivery.
- Monitored patient outcomes for improvement opportunities.
- Developed and implemented patient care standards, policies, and procedures.
- Scheduled staff assignments in accordance with established guidelines.
- Conducted performance reviews of nursing personnel to identify training needs and areas for improvement.
- Coordinated interdisciplinary team meetings to review cases and discuss treatment plans.
- Ensured compliance with all applicable state regulations related to nursing practice.
- Advised leadership on appropriate staffing levels based on current census data.
- Resolved conflicts between staff members in a timely manner.
- Evaluated new technology solutions for potential use in the department.
- Facilitated communication between medical teams, patients, families, and other stakeholders.
- Implemented strategies to improve customer satisfaction scores.
- Reviewed incident reports from nurses regarding patient safety issues.
- Supported organizational initiatives designed to improve quality of care outcomes.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
COVID Strike Team, RN
Tennessee Department of Health
07.2021 - 02.2022
- Maintained immunization records and documented all vaccine administration activities.
- Monitored patients for adverse reactions following vaccination.
- Prepared vaccine doses, drew up syringes, and administered injections as needed.
- Educated staff on proper storage, handling, and disposal of vaccines in accordance with CDC guidelines.
- Collaborated with physicians, nurses, pharmacists, and other healthcare professionals on immunization initiatives.
- Conducted outreach efforts to increase public awareness of the importance of COVID and influenza vaccination programs.
RN
Totalmed Staffing
09.2020 - 07.2021
- Worked local and regional RN contracts for contingency and emergency staffing needs during the COVID-19 pandemic
- Learned and developed unique skills, specialties and practices based on site and patient needs.
- Utilized strong assessment skills to determine necessary patient care.
CNA/Student Nurse Intern
Ballad Health
02.2012 - 05.2017
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Recorded patient conditions and vital signs before and after medical operations.
Education
Doctorate of Nursing Practice - Executive Leadership
East Tennessee State University
Johnson City, TN08.2024
Bachelor of Science - Nursing
Milligan College
Milligan, TN05.2017
High School Diploma -
Unaka High School
05.2011
Skills
- Process Improvement
- Performance Analysis
- Quality Improvement
- Clinical Supervision
- Utilization Review
- Emergency Response
- Work Planning and Prioritization
Certification
- Registered Nurse- EXP 12/2026, Compact License # 222674
- BLS EXP 02/2026
- ACLS EXP 10/2025
- PALS EXP 04/2026
- NRP EXP 04/2026
- SANE-A Trained
- Stroke Care Certification
- TNCC Certified
- Diploma in Addictions, Substance Abuse, and Mental Health Treatment
Timeline
Regional VP of Medical Practice Operations
Frontier Health
08.2024 - Current
Regional Director of Medical Operations
Frontier Health
08.2023 - Current
Registered Nurse Manager
Ballad Health
02.2022 - 08.2023
COVID Strike Team, RN
Tennessee Department of Health
07.2021 - 02.2022
RN
Totalmed Staffing
09.2020 - 07.2021
RN, Emergency Department
Ballad Health
05.2017 - Current
CNA/Student Nurse Intern
Ballad Health
02.2012 - 05.2017
Bachelor of Science - Nursing
Milligan College
High School Diploma -
Unaka High School
Doctorate of Nursing Practice - Executive Leadership
East Tennessee State University
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