Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chester Stamper

Kingsport

Summary

Dynamic and detail-oriented professional with a strong background in customer service and team leadership, honed at Advanced Call Center Technologies LLC. Proven ability to enhance operational efficiency and ensure safety standards. Skilled in equipment maintenance and committed to delivering exceptional results through effective collaboration and a strong work ethic.

Overview

18
18
years of professional experience

Work History

Laborer

Bishops Lawncare
Kingsport, TN
03.2026 - Current
  • Assisted in excavation and site preparation for pool projects.
  • Collaborated with team members to ensure timely project completion.
  • Maintained tools and equipment, ensuring optimal performance and safety standards.

Server

Shooters Billiards
Kingsport, TN
02.2026 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Managed multiple tables efficiently, prioritizing tasks to optimize workflow during peak hours.
  • Collaborated with kitchen staff to accurately relay orders and maintain communication for timely service.
  • Trained new team members on menu offerings and best service practices, enhancing overall team performance.

Customer Service Representative

Advanced Call Center Technologies LLC
Johnson City, TN
06.2021 - 01.2026
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Processed orders and managed customer accounts using CRM software efficiently.
  • Developed training materials to enhance team knowledge on products and services.
  • Streamlined workflows to improve response times for customer support requests.

Crew Lead

Ridge Land Gardens
Erwin, TN
03.2019 - 05.2021
  • Supervised daily operations to ensure efficient workflow and adherence to quality standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements that enhanced productivity and reduced waste.
  • Managed inventory levels, ensuring timely restocking of supplies and materials.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.

Supervisor

Advanced Call Center Technologies LLC
Johnson City, TN
05.2014 - 01.2019
  • Supervised daily operations and ensured compliance with quality standards.
  • Trained and mentored team members to enhance performance and productivity.
  • Implemented process improvements that increased operational efficiency.
  • Coordinated scheduling and resource allocation for optimal workflow management.
  • Resolved customer inquiries and escalated issues, maintaining high satisfaction levels.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Laborer

Stamper Pools
Piney Flats, TN
03.2008 - 07.2012

Crew lead and general labor

Education

GED -

Sullivan Central High School
Blountville, TN

Skills

  • Willingness to learn
  • Attention to detail
  • Safety awareness
  • Heavy lifting
  • Time management
  • Job site cleanup
  • Punctual and reliable
  • Customer service
  • Physical strength
  • Repetitive work
  • Truck loading and unloading
  • Job site organization
  • Hand-eye coordination
  • Safety procedures
  • Carrying heavy loads
  • Team collaboration
  • State Driver's license
  • Landscaping
  • Concrete work
  • Equipment maintenance
  • Lawn and grounds maintenance
  • Machinery maintenance
  • Ditch digging
  • Snow removal
  • Landscaping know-how
  • Plumbing

Timeline

Laborer

Bishops Lawncare
03.2026 - Current

Server

Shooters Billiards
02.2026 - Current

Customer Service Representative

Advanced Call Center Technologies LLC
06.2021 - 01.2026

Crew Lead

Ridge Land Gardens
03.2019 - 05.2021

Supervisor

Advanced Call Center Technologies LLC
05.2014 - 01.2019

Laborer

Stamper Pools
03.2008 - 07.2012

GED -

Sullivan Central High School
Chester Stamper