Chet Wellborn
Collierville,TN
Summary
Dynamic and adaptable professional with a solid background in field supervision and production management. Skilled in task delegation and customer relations, consistently improving team performance and project outcomes through effective training and quality assurance measures.
Overview
9
9
years of professional experience
Work History
Field Supervisor/Trainer
Redeemers Group
Little Rock, AR
04.2025 - Current
- Supervised field operations ensuring adherence to safety protocols and quality standards.
- Coordinated schedules and logistics for project execution and resource allocation.
- Trained team members on operational procedures and equipment usage for efficiency.
- Monitored project progress and provided actionable feedback to enhance performance.
- Trained team members in equipment handling and safety procedures, enhancing overall team performance.
- Monitored field activities, providing feedback to improve efficiency and address potential issues proactively.
- Collaborated with management to develop strategies for improving operational workflows and productivity.
- Supervised field operations teams to complete projects within established timelines.
- Identified workers with specific skill sets to recommend for promotions or raises.
- Created and oversaw waterproofing, foundation, and concrete leveling training for production.
- Developed job-specific competencies and performance standards.
- Maintain cleanliness and inventory for the Little Rock warehouse/office
- Managed approximately 12-15 phone call and emails a day from teams, sales, and/r
Production Manager
Redeemers Group
Memphis, TN
06.2024 - 04.2025
- Managed production schedules to ensure timely completion of projects.
- Supervised team members, providing training and support for operational efficiency.
- Implemented quality control measures to maintain product standards.
- Coordinated with supply chain to optimize inventory levels and reduce waste.
- Analyzed production processes, identifying areas for improvement and increased efficiency.
- Analyzed production data and prepared reports for senior management.
- Scrutinized production output and identified areas for improvement.
- Coordinated with other departments to align production with customer requirements.
- Evaluated employee performance and provided feedback and training as needed.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Estimated labor requirements to support anticipated workload.
- Managed 5-6 teams consisting of 12-20 people at a given
Team Lead
Redeemers Group
Memphis, TN
02.2021 - 06.2024
- Led team in executing operational strategies to enhance workflow efficiency.
- Mentored junior staff, fostering skill development and performance improvement.
- Streamlined processes, resulting in improved task completion rates and reduced errors.
- Coordinated cross-functional collaboration to optimize resource allocation and project outcomes.
- Developed team objectives aligned with organizational goals, driving collective success.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Point of contact for the customer and was responsible for the customers experience, communication, and satisfaction resulting in a 98% collection rating over a 3 year period.
- Manage a team ranging from 2-4 people at a given time.
Co-Leader
Redeemers Group
Memphis, TN
12.2020 - 02.2021
- Implemented quality control measures to ensure compliance with industry standards and enhance service delivery.
- Analyzed workflow data to identify bottlenecks, resulting in process optimizations and increased efficiency.
- Mentored junior staff, fostering professional growth and ensuring alignment with company objectives.
- Engaged in consistent and meaningful development conversations.
- Reduced employee turnover through fostering a positive work environment and addressing individual concerns promptly.
- Managed project plans, timelines and budgets.
- Monitored equipment maintenance needs and addressed promptly to ensure a safe, consistent working environment and prevent down time.
Installer
Redeemers Group
Memphis, TN
10.2020 - 12.2020
- Installed basement waterproofing systems ensuring customer satisfaction and operational efficiency.
- Conducted site assessments to determine installation requirements and optimize project planning.
- Trained new installers on safety protocols, installation techniques, and equipment usage.
- Collaborated with project managers to ensure timely completion of installations within budget constraints.
- Maintained tools and equipment, ensuring readiness for daily operations and compliance with safety standards.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Completed troubleshooting of malfunctions and diagnosed issues.
Installer
Redeemers Group
Memphis, TN
06.2020 - 07.2020
- Installed and configured waterproofing systems to enhance property protection.
- Collaborated with team members to ensure timely project completion and quality assurance.
- Inspected completed installations for compliance with company standards and client specifications.
- Assisted in troubleshooting installation issues, providing effective solutions to improve efficiency.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Material Handler
FedEx
Memphis, TN
04.2018 - 06.2020
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Received, checked, and organized incoming shipments to ensure accurate inventory management.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
- Conducted regular inspections of equipment to maintain safety standards and prevent operational downtime.
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Maintained clean, orderly work environment free of hazards.
Package Handler
FedEx
Memphis, TN
04.2017 - 04.2018
- Operated conveyor systems to efficiently move packages through processing area
- Sorted and labeled packages for accurate delivery routes
- Maintained safety compliance during package handling and transport
- Trained new team members on best practices for sorting and loading
- Followed safety regulations to maintain safe work environment.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Maintained clean, orderly work environment free of hazards.
Education
EMT
Northwest Mississippi Community College
Senatobia, MSMusic Education
Arkansas Tech University
Russellville, ARHigh School Diploma -
Green Forest High School
Green Forest, AR05-2015
Skills
- Field and Operations Planning
- Hand and power tool operation
- Customer relations
- Employee training
- Heavy equipment and Forklift operations and training
- Schedule coordination
- Task delegation
- Project monitoring
- Quality control
- Progress reporting
- Technical expertise and support
- Regulatory compliance
Timeline
Field Supervisor/Trainer
Redeemers Group
04.2025 - Current
Production Manager
Redeemers Group
06.2024 - 04.2025
Team Lead
Redeemers Group
02.2021 - 06.2024
Co-Leader
Redeemers Group
12.2020 - 02.2021
Installer
Redeemers Group
10.2020 - 12.2020
Installer
Redeemers Group
06.2020 - 07.2020
Material Handler
FedEx
04.2018 - 06.2020
Package Handler
FedEx
04.2017 - 04.2018
EMT
Northwest Mississippi Community College
Music Education
Arkansas Tech University
High School Diploma -
Green Forest High School