Cheyenne Peaks
Bristol
Summary
Dynamic team player with a proven track record at Just Jump Trampoline Park, excelling in customer service and problem-solving. Recognized for enhancing team performance through effective training and clear communication. Demonstrated attention to detail and strong cash handling skills, contributing to a safe and efficient work environment while boosting customer satisfaction.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Just Jump Trampoline Park
04.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Streamlined workflow for increased efficiency, introducing digital tool for task management.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
High School Diploma -
Sullivan East High School
Bristol, TN05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
Timeline
Team Member
Just Jump Trampoline Park
04.2023 - Current
High School Diploma -
Sullivan East High School
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