Chinah Jones
Nashville,Tn
Summary
Top technician in region
Top 5% in company sales
Improved sales for general region by 15%
Developed inventory strategy and accounting system
Overview
15
15
years of professional experience
Work History
Commercial Technician
Auto-Chlor System
06.2022 - Current
- Expanded clientele base through positive word-of-mouth referrals from satisfied customers.
- Maintained accurate records of work performed for more than 20 accounts, enabling informed decision-making on future services.
- Exceeded company goals for completed service calls within specified timeframes, maximizing efficiency. Top 5% quarterly
- Collaborated with team members to complete large-scale installations, ensuring smooth operations for clients.
- Enhanced system performance by conducting regular maintenance and troubleshooting for commercial clients.
- Fostered a positive working environment among colleagues through open communication, teamwork, and mutual respect during projects.
- Improved customer satisfaction through timely and efficient repairs on various commercial equipment.
- Assisted sales teams with technical expertise during the proposal process, securing new contracts for the company''s services.
- Increased client loyalty by providing exceptional customer service during onsite visits and consultations.
- Strengthened relationships with vendors, negotiating favorable pricing options on parts and supplies needed for repairs.
- Maintained more than 5 regions and over 100 accounts
- Decreased costs by identifying opportunities for preventative maintenance, minimizing the need for expensive emergency repairs.
Warehouse Operator
Coca Cola
03.2020 - 06.2022
- Checking product quantity and quality
- Taking product orders, packing items
- Labeling work locations for set items
- Using a forklift to move product throughout warehouse
- Driving the yard dog to move full and empty containers for loading and unloading
- Train new staff on job regulations.
- Reduced processing time for inbound shipments, meticulously organizing goods upon arrival.
- Maintained more than 20 loads a shift with accuracy
Inventory Coordinator
Wayfair
06.2019 - 08.2021
- Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse.
- Inventory all returned and staged deliveries. Assess damages to customers.
- Updating inventory procedures to insure accuracy for 8 to 10 routed a shift
- Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
Kitchen Supervisor
Bailey's Bar and Grille
06.2018 - 12.2019
- Oversee the day-to-day activities of the kitchen, including cleaning equipment, checking supplies and rotating food stock
- Training workers in food preparation, service, sanitation, and safety procedures; and observing and evaluating workers and work procedures to ensure quality standards and service
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
Manager
Cookout
07.2017 - 07.2018
- Performed daily food order, checked invoice against charges and inventory received, ensured that the best product was received and the restaurant was billed appropriately
- Assisted General Manager with the planning and executing of achieving monthly labor and food cost goals through efficient scheduling and minimal food waste
- Responsible for customer satisfaction
- Resolved hospitality issues as they occurred
- Interviewed and screened potential employees, disciplined existing employees
- Supervised 20 plus employees during a shift
General Manager
Pizza Hut
11.2015 - 07.2017
- Estimate food and supply needs, oversee the placement of orders
- Hire, train, and supervise managers and staff
- Manage the budget, administer payroll, and make sure operations remain within budget
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
Krystal
02.2010 - 11.2015
- Deliver high quality food, promote excellent customer service, create a safe work environment, recruit new staff, maintain hygiene standards, organize team meetings, handle customer complaints
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Associate Of Applied Business - Business
Ashford University
Chandler05.2013
Skills
- Forklift certified
- P&L analysis
- Food cost and inventory auditing
- Problem solving
- Leadership
- Organization
- Account management
- Sales leads
- Customer relations
- Project management
Awards
- 2015, Highest sales in region, Pizza Hut
- 2015, General Manager of the year, Pizza Hut
Timeline
Commercial Technician
Auto-Chlor System
06.2022 - Current
Warehouse Operator
Coca Cola
03.2020 - 06.2022
Inventory Coordinator
Wayfair
06.2019 - 08.2021
Kitchen Supervisor
Bailey's Bar and Grille
06.2018 - 12.2019
Manager
Cookout
07.2017 - 07.2018
General Manager
Pizza Hut
11.2015 - 07.2017
General Manager
Krystal
02.2010 - 11.2015
Associate Of Applied Business - Business
Ashford University
Similar Profiles
Patrick JurkowitschPatrick Jurkowitsch
Route Sales Technician at Auto-Chlor SystemRoute Sales Technician at Auto-Chlor System
Tyree CarterTyree Carter
Sales and Service Representative at Auto-Chlor SystemSales and Service Representative at Auto-Chlor System
Ethan RobinsonEthan Robinson
Sales and Service Representative at Auto-Chlor SystemSales and Service Representative at Auto-Chlor System