Chloe Brown
One Bank of Tennessee
Clarkrange
4
years of professional experience
Dynamic banking professional with a proven track record at One Bank of Tennessee, excelling in customer relationship development and money handling. Recognized for maintaining accuracy in high-volume transactions and fostering a collaborative team environment. Adept at multitasking and ensuring operational integrity, delivering exceptional service that enhances customer satisfaction.
Work History
Bank Teller
2 Years 2 Months- Processed customer transactions accurately and efficiently using banking software.
- Assisted customers with account inquiries, providing exceptional service and support.
- Maintained cash drawer, ensuring compliance with security procedures and accuracy standards.
- Identified and resolved discrepancies in transactions to uphold operational integrity.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
Cook Shift Leader
1 Year 11 Months- Supervised kitchen staff to ensure efficient food preparation and adherence to safety protocols.
- Trained new team members on cooking techniques and operational standards for consistent quality.
- Managed inventory levels, ensuring availability of ingredients while minimizing waste.
Education
High School Diploma
Skills
Attention to detail
Professionalism and courtesy
Money handling
Deposit and withdrawal management
Customer relationship development
Data entry efficiency
Stress tolerance
Multitasking and organization
Team collaboration
Phone etiquette
Timeline
Bank Teller
One Bank of Tennessee
07.2024 - CurrentRead More
Cook Shift Leader
Chick Fil A
08.2022 - 07.2024Read More
Stone Memorial High School
High School Diploma
Read More