Chloe Dixon
Sales Canvasser (Account Manager)
Murfreesboro,TN
Summary
Dynamic professional with exceptional communication and persuasive skills honed in high-energy, customer-facing environments. Proven ability to engage diverse audiences and drive successful outcomes through direct interactions, fostering strong relationships that enhance customer satisfaction. Eager to leverage these strengths in a new field, contributing to team success while embracing opportunities for growth and development. Committed to delivering impactful results and adapting to new challenges with enthusiasm, complemented by strong organizational skills and a dedication to continuous learning in a dynamic business environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Canvasser (Account Manager)
DEX Imaging
02.2025 - Current
- Serve as primary point of contact for 50+ healthcare and corporate accounts under HealthTrust, CoreTrust and Vizient GPO contracts, providing focused support for high priority clients and general oversight of the broader portfolio.
- Lead operational governance to ensure consistent service delivery, contract compliance, and overall performance.
- Advise clients on fleet strategy and lifecycle planning – including standardization, upgrades, and replacement roadmaps – informed by performance insights.
- Manage client escalations and cross-functional coordination to resolve billing and fulfillment discrepancies promptly and accurately.
- Partner with service and leasing companies to amend client agreements, aligning terms with unique operational needs.
- Lead quarterly business review (QBR) with enterprise clients to present performance metrics, fleet utilization trends, and strategic improvement opportunities.
- Develop client-facing guides outlining available resources, empowering clients to resolve standard requests without escalation.
Enterprise Project Specialist
RJ Young Company
Nashville, TN
03.2024 - 02.2025
- Conduct daily bid scoping to align opportunities with company goals, ensuring compliant, tailored bid preparation.
- Strengthened collaboration with the sales team by managing special pricing requests and conducting competitive analysis for enterprise deals exceeding $100,000.
- Implemented and optimized GovSpend, enabling the sales team to identify high-value opportunities.
- Enhanced Responsive with AI tools to align proposals with customer goals and ensure compliant, high-impact submissions.
- Implemented Asana to track bid performance metrics and special pricing insights, driving data-based decision-making and improved deal outcomes.
ITT Admin Coordinator
RJ Young Company
Nashville, TN
06.2023 - 03.2024
- Oversaw order entry and coordinated with setup, delivery service teams to resolve stalled orders and improve workflow efficiency.
- Strengthened relationships with account executives and dealer partners by proactively tracking delivery tracking.
- Improved account receivable accuracy by processing payments, applying credits, and correcting prior errors to provide a clear financial reporting.
- Developed training materials to streamline onboarding, and promote process consistency across the ITT team.
Education
MBA - Healthcare Management
Middle Tennessee State University
Murfreesboro, TN05-2023
BS - Biology with Chemistry Minor
Cumberland University
05-2021
Skills
- Adaptive to High-Paced Environments
- Leadership to Cross-Functional Teams
- Exceptional Communication
- Analytical Problem Solving
- Skilled in Risk Assessment and Mitigation
- Review for Contract Compliance
- Effective Project Management
- Meticulous Attention to Detail
Certification
Notary Public
Timeline
Sales Canvasser (Account Manager)
DEX Imaging
02.2025 - Current
Enterprise Project Specialist
RJ Young Company
03.2024 - 02.2025
ITT Admin Coordinator
RJ Young Company
06.2023 - 03.2024
MBA - Healthcare Management
Middle Tennessee State University
BS - Biology with Chemistry Minor
Cumberland University