Chris Mier
Millington
Summary
Results-driven leader with extensive experience in coaching and team management. Known for implementing motivational techniques and analyzing performance metrics to enhance productivity. Committed to driving operational excellence and fostering a safe, collaborative work environment.
Overview
14
14
years of professional experience
Work History
Coach
Walmart
Millington, TN
12.2021 - Current
- Developed training programs enhancing team performance and customer service skills.
- Implemented effective coaching strategies to improve employee engagement and productivity.
- Analyzed team performance metrics to identify areas for improvement and drive results.
- Facilitated onboarding processes, ensuring new hires quickly adapted to company standards.
- Provided ongoing feedback and mentorship, fostering a culture of continuous learning within the team.
- Coordinated cross-functional communication, streamlining workflows between departments for improved outcomes.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Manager
GameStop
Millington, TN
10.2016 - 09.2020
- Led team in achieving sales targets through strategic inventory management and staff training.
- Streamlined operational processes, improving customer service response times and enhancing overall satisfaction.
- Developed and implemented training programs for new hires, fostering a knowledgeable workforce.
- Analyzed sales data to identify trends, driving targeted marketing campaigns and promotions.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Mentored junior staff, promoting professional development and career advancement within the organization.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Manager
FYE
Albany, GA
03.2012 - 03.2017
- Collaborated with cross-functional teams to optimize merchandising strategies and product displays.
- Evaluated operational performance metrics, initiating process improvements that increased efficiency and productivity.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
MCHS
Millington, TN09-2002
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Team bonding
- Safety awareness
- Team Training
- Safety protocols
- Motivational techniques
- Heavy equipment operation
- Valid Driver's license
- Safe equipment operation
- Loader operation
- Good judgement
- Forklift and PLE operation
Accomplishments
- Supervised team of 30+ staff members.
- Resulted Million Dollar Store For Gamestop
- Lowest LP award for Gamestop
- Only PLE train the trainer in tri state for Walmart
Timeline
Coach
Walmart
12.2021 - Current
Manager
GameStop
10.2016 - 09.2020
Manager
FYE
03.2012 - 03.2017
High School Diploma -
MCHS