CHRISTOPHER RICHMOND

Oversaw event operations during NASCAR race weekend at EchoPark Speedway, focusing on live event management, ticketing operations, guest services, and fan engagement. Managed guest interactions by providing accurate information, resolving concerns, scanning tickets, and controlling access points, thereby enhancing fan experience. Coordinated with event teams and venue management to optimize event-day procedures and uphold high customer service standards.

• Founded and operated a sports card business focused on buying, selling, and flipping graded sports cards in baseball, basketball, and NASCAR markets.
• Drive business strategy, inventory acquisition, pricing, and sales across multiple platforms, with an emphasis on data-driven decisions and market trends.
• Oversee grading submissions and sourcing of rare parallels, autographs, and high-ROI cards to optimize value and profitability.
• Cultivate trusted relationships in the hobby through integrity, attention to detail, and consistent, authentic communication.
• Build brand recognition and community engagement while scaling operations around long-term investment strategies rather than short-term hype.

• Founded and launched a baseball-focused podcast in October 2022, serving as the sole host and editor.
• Feature professional and amateur players, as well as influencers, sharing their journeys and stories of success in baseball.
• Conducted interviews with notable guests, including former MLB closer Ty Buttrey and current San Francisco Giant Hayden Wynja.

• Deliver outstanding customer experiences through product knowledge, personalized recommendations, and a welcoming environment.
• Assist customers with team apparel and merchandise, maintain store organization/visual standards, handle transactions, and meet sales goals.
• Build strong customer relationships while representing the Rally House brand and the teams our fans support.

• Maintained organized displays, ensuring products remained visually appealing and accessible.
• Assisted customers in product selection, providing knowledge on merchandise.
• Processed transactions efficiently using point-of-sale systems, handling cash and credit payments.

• Conducted routine inspections of facilities to ensure adherence to safety standards.
• Performed preventive maintenance on equipment, minimizing downtime and enhancing operational efficiency.
• Collaborated with team members to troubleshoot and resolve facility issues effectively.