Experienced bartender in high-volume casual dining. Dedicated to exceptional customer service and strict food safety. Skilled mixologist with diverse drink recipes for a satisfying menu.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Bartender
Applebees
08.2022 - Current
Mastered POS (point of service) systems to handle payments ranging from $3,000 to $5,000 per shift.
Provided exceptional customer service that I resulted in being mentioned in many great reviews and surveys.
Checked proper identification and upheld all ABC regulations.
Memorized over 100 drink recipes.
Performed opening duties which include, but are not limited to, setting up the bar, cutting fruit fresh daily, making and restocking drink mixes, making sure the waste log is up to date and previous days are put in the computer, inventory logs, counting the drawer before and after shift, etc.
Performed closing duties, which include, but not limited to, doing dishes, washing mats and blenders, taking out trash, shutting down all equipment, sweeping sections, wiping tables, counting and closing the drawer, etc.
Trained 4-5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Served high customer volumes during special events, nights, and weekends.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Shift Leader Manager
Cracker Barrel Restaurant
08.2020 - 03.2023
Operated services including taking orders, handling payment, and food delivery in a prompt but friendly manner.
Mastered POS (point of service) systems.
Prepared raw food materials to cook over 30 menu items to feed 1000-3000 customers/day.
Prepped and packaged Togo/Catering orders.
Catered weddings and other events
Provided exceptional customer service that I resulted in being awarded employee of the month multiple times.
Was cross trained into every position in store.
Became a skill trainer in four positions.
Opened and closed the store.
Handled money and was responsible for the cashiers drawers at open, close, and shift change.
Handled paperwork.
Led and managed staff throughout shifts.
Delegated tasks properly.
Implemented many problem solving tactics.
Certified Nurses Assistant
NHC Healthcare
06.2021 - 12.2021
Aided 20+ patients per shift with routine tasks including feeding, bathing, dressing, and exercise.
Routinely monitored and recorded patient vitals including blood pressure, temperature, and blood sugar levels.
Cared for an average of 12 patients per shift, assisting 2-3 nurses and doctors with a 260% influx during the peak of the COVID 19 pandemic.
Carefully transferred patients into beds, wheelchairs, and tables, using gait belts and other tools.
Respected patient's privacy and dignity, upholding all hospital policies and HIPAA regulations.
Adapted to the shut down of halls during the COVID 19 pandemic, working overtime and implementing new care procedures.