Christi Kelley
Waynesboro
Summary
Accomplished Registered Nurse and Quality Manager with a proven track record at Wayne Medical Center, enhancing patient safety and satisfaction through effective quality improvement initiatives. Skilled in interdisciplinary collaboration. My strong clinical judgment and patient education efforts have consistently improved care outcomes. I am a Quality management professional with robust experience in driving process improvements and ensuring compliance with to meet evidence based standards. Skilled in root cause analysis, auditing, and quality control methodologies using the LEAN methodology. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.
Overview
39
39
years of professional experience
Work History
Registered Nurse, Quality Manager
Wayne Medical Center
05.2012 - Current
- Collaborated with interdisciplinary teams to develop action plans addressing identified issues, promoting a culture of continuous improvement.
- Promoted a culture of safety by leading initiatives aimed at reducing hospital-acquired infections and medication errors.
- Conducted thorough chart reviews to identify areas for improvement, ensuring compliance with regulatory standards.
- Evaluated the effectiveness of various nursing interventions, using data-driven insights to inform evidence-based practice changes.
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- Participated in quality committee meetings, providing valuable input based on clinical expertise and firsthand experience in nursing practice.
- Utilized Lean Six Sigma methodologies to identify opportunities for process improvements in each hospital department.
- Served as a key liaison between nursing staff and hospital administration, communicating updates on quality management efforts and progress toward goals.
- Facilitated root cause analyses following adverse events, devising corrective actions to prevent future occurrences.
- Managed incident reporting systems, tracking patterns and working collaboratively to address identified concerns promptly.
- Assisted in the preparation for accreditation surveys, demonstrating compliance with quality standards set forth by governing bodies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Physical Therapy Supervisor
- Environmental Services Supervisor
- Compliance Liaison
- HIPAA Liaison
- Social Worker Supervisor
- Pharmacy and Therapeutics Committee
- Quality Council Committee Member at parent company
- Privacy and Security Committee Member at parent company
- Operational Compliance Council Member at parent company
- Infection Control Committee Member
- Safety Committee Member
- Nursing Supervisor - on call rotation
- Administrative on call rotation
Registered Nurse
Maury Regional Medical Center
02.1998 - 05.2012
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Pediatric Advance Life Support Instructor
- Pediatric Unit Council Member
- Pediatric Sub-Code Committee
Adjunct Clinical Instructor
Columbia State Community College
09.2009 - 12.2010
- Clinical Instructor for Pediatrics for 3 semesters, 1 day a week, not sure of the year
- Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
- Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
- Supervised students during clinical rotations, ensuring adherence to policies and procedures while promoting patient safety and quality care delivery.
Pharmacy Technician
Helton's Drug Store
06.1986 - 09.1997
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor of Science - Nursing
American Sentinel University
Aurora, CO11-2014
Associate of Applied Science - Nursing
Columbia State Community College
Columbia, TN12-1997
High School Diploma -
Wayne County High School
Waynesboro, TN05-1986
Skills
- Medication and IV administration
- Direct patient care
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Infection control measures
- Patient monitoring
- Care planning
- Care plan development
- Professional bedside manner
- Team leadership
- Time management
- Customer service
- Staff management
- Goal setting
- Task delegation
- Project management
- Project planning
- Shift scheduling
- Policy implementation
- Conflict resolution
- Performance evaluations
- Key performance indicators
- Clear communication
- Safety procedures
- Work prioritization
- Data analysis
- Risk management
- Trend analysis
- Adaptability and flexibility
- Organizational skills
Timeline
Registered Nurse, Quality Manager
Wayne Medical Center
05.2012 - Current
Adjunct Clinical Instructor
Columbia State Community College
09.2009 - 12.2010
Registered Nurse
Maury Regional Medical Center
02.1998 - 05.2012
Pharmacy Technician
Helton's Drug Store
06.1986 - 09.1997
Bachelor of Science - Nursing
American Sentinel University
Associate of Applied Science - Nursing
Columbia State Community College
High School Diploma -
Wayne County High School
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