Christian Bethel NRCMA
Memphis
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Oakstreet Health
02.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Prepared and administered medications to alleviate patient symptoms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Phillip Bowden Gastro
07.2023 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Administered Colonics and assisted with better body patients
- Faxed patients pulmonary and cardio clearance to be approved for procedures
Medical Assistant
BMG, FPG
01.2023 - 05.2023
- Take and Record vitals, taking medical histories
- Draw up and Administer shots
- Instructing patients about medication, Transmitting prescription refills as needed
- Explaining treatment procedures to patents
- Ordering labs, performing EKG
- Performing basic laboratory test
- Adhered to established customer satisfaction strategies to support swift issue resolution
- Investigated customer complaints and escalated issues to address critical requests
- Cooperated closely with other departments to support achievement of customer experience outcomes
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities
Coordinator
Memphis Lung Physicians
05.2021 - 01.2023
- Verify insurances
- Check patients in and out
- Answer phones and take direct messages on timely basis according to direction and location's
- Coordinate resources necessary to input accurate data both demographic and medical, and collect appropriate fees at time of service
- Schedule referral appointments
- Prepared agendas and took notes at meetings to archive proceedings
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated and confirmed appointments and meetings
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Completed data entry and filing to keep records updated for easy retrieval
- Completed all tasks in compliance with company policies and procedures
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Education
Associate of Applied Science - Medical Assisting
Concorde Career College
07.2023
Skills
- Exam Room Preparation
- Diagnostic Evaluation
- Medical Records Management
- Proper Waste Disposal
- Medical Histories and Vital Statistics
- Inventory and Supply Management
- Injection Administration
- Clinical Applications
- CPR Certified
- Venipuncture
- Injections
- Patient Triage
- EKG
- OSHA/HIPAA Compliance
- Pharmacology
- ICD/CPT coding
- Patient care
- Medical terminology
- HIPAA compliance
- Specimens collection and processing
- Clinical documentation
- Triage assessment
- Phlebotomy techniques
- Patient education
- Verbal and written communication
- Injection administration
- Blood pressure measurement
- Schedule coordination
- Telephone etiquette
- Physical stamina
Certification
NRCMA- Nationally Registered Certified Medical Assistant
Timeline
Certified Medical Assistant
Oakstreet Health
02.2024 - Current
Certified Medical Assistant
Phillip Bowden Gastro
07.2023 - 01.2024
Medical Assistant
BMG, FPG
01.2023 - 05.2023
Coordinator
Memphis Lung Physicians
05.2021 - 01.2023
Associate of Applied Science - Medical Assisting
Concorde Career College
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