Summary
Overview
Work History
Education
Skills
Timeline
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Christian Lampley

Clarksville

Summary

As an experienced administrative professional, I consider myself to be versatile, having supported organizations in finance. I am a self-starter, capable of working in a fast-paced environment that allows me to thrive in a team environment. The ability to prioritize, organize, and multitask a number of moving pieces at the highest quality is always something I demand of myself. I’m seeking to build and grow a long-term career with an organization that embodies a work culture in line with my own values.

Overview

7
7
years of professional experience

Work History

Clinic Office Assistant

Tennova Healthcare - GI Clinic
12.2024 - Current
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared and processed patient referrals and transfer requests.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Receptionist

Cornerstone Pediatric Therapies
04.2023 - 10.2024
  • Complete charge sheets daily for therapists
  • Complete weekly billing using TEIDS for Tennessee Early Intervention
  • Schedule daily and reoccurring appointments
  • Take and record payments
  • Organizing company events
  • Filing and scanning documents into company system (Fusion, Inc.)
  • Preparing new patient paperwork and folders

Payor Relations Specialist

Senior Solutions Home Care
07.2018 - 04.2023
  • Create invoices according to contracted rates for the following Managed Care Organizations (MCO): United Health Care, Amerigroup, Blue Cross Blue Shield, Veterans Association (VA), and all Area Agency on Aging and Disability (AAAD) using the following online programs: Clearcare, Healthstar and San-Data.
  • Process timesheets for 1,000+ employees
  • Transferring weekly/monthly utilization reports into Excel Spreadsheets
  • Enter client care authorizations into the scheduling online scheduling software; Clearcare and assist with building schedules/shifts for home health visits.
  • Allocate remittance payments from the MCOs mentioned above

Education

BBA -

AUSTIN PEAY STATE UNIVERSITY
Clarksville, TN
05-2025

Business Management -

Tennessee Technological University
Cookeville, TN
05.2022

Prerequesit Courses - Business Management

Volunteer State Community College
Cookeville, TN
05.2020

Skills

  • Paycom
  • Paylocity
  • Insurance verification
  • Administrative support experience
  • Microsoft office suite proficiency
  • Call handling
  • Insurance eligibility verifications
  • Front office management
  • Excel spreadsheets
  • Platform Implementation
  • Clear Care
  • Payroll & Benefits Administration
  • Accounts Receivable
  • Organizational Audits
  • Training & Leadership Development
  • Strong Analysis and Analytic Skills
  • Understanding of Payor Policies and Managed Care Organizations (MCO)
  • Proficient with standard office software (Microsoft Office)
  • Google for Business
  • Fusion Inc
  • Athena Healthcare

Timeline

Clinic Office Assistant

Tennova Healthcare - GI Clinic
12.2024 - Current

Receptionist

Cornerstone Pediatric Therapies
04.2023 - 10.2024

Payor Relations Specialist

Senior Solutions Home Care
07.2018 - 04.2023

BBA -

AUSTIN PEAY STATE UNIVERSITY

Business Management -

Tennessee Technological University

Prerequesit Courses - Business Management

Volunteer State Community College

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Christian Lampley