Christian Osorio Gebauer
Cleveland
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in a customer service role.
Overview
2
2
years of professional experience
Work History
Line Assembler
Eaton Corporation
07.2024 - 05.2025
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Trained employees on multiple lines and assigned duties.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assisted with new hire processing and existing training programs.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
Server
El Agave Authentic Mexican Rest
12.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
El Agave Authentic Mexican Rest
03.2023 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
No Degree - Computer Systems Administration
Cleveland State Community College
Cleveland, TNHigh School Diploma -
Bradley County High School
Cleveland, TN05-2023
Skills
- Workplace safety
- Quality inspections
- Production scheduling
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer relations
- Relationship building
- Proficient in computer applications
- Microsoft Excel
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Assembler
Eaton Corporation
07.2024 - 05.2025
Server
El Agave Authentic Mexican Rest
12.2023 - 07.2024
Host
El Agave Authentic Mexican Rest
03.2023 - 12.2023
No Degree - Computer Systems Administration
Cleveland State Community College
High School Diploma -
Bradley County High School
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