Christiana Dobbins
Nashville
Summary
Compassionate and dedicated Patient Care Technician with 7+ years of experience providing exceptional patient care in acute care hospitals, progressive care, Medical-Surgical, Intensive Care Unit, and Mother and baby units. Skilled in direct patient care, vital signs, patient observation, mobility assistance, specimen collection, infection prevention, EMR documentation, and collaborating with multidisciplinary healthcare teams to deliver outstanding patient outcomes.
Offer 5+ years of Remote customer service experience supporting healthcare organizations through appointment scheduling, patient communication, problem resolution, and administrative support. CPR certified with a strong commitment to patient safety, compassionate care, and continuous professional development.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
TriStar Summit
Nashville
10.2025 - Current
- Provide direct care in a fast-paced acute care environment.
- Monitor and document vital signs and changes in patient condition.
- Assist with ADLs, mobility, bathing, feeding, toileting, and patient transport.
- Support admissions, discharges, specimen collection, and bedside procedures.
- Maintain accurate EMR documentation while ensuring HIPAA compliance.
Virtual Safety Specialist
Equum Medical
Nashville
07.2024 - 08.2025
- Monitored high-risk patients remotely, enhancing patient safety and minimizing fall incidents.
- Communicated safety concerns to bedside nursing staff, ensuring timely responses to potential risks.
- Documented patient observations while maintaining HIPAA compliance, supporting confidentiality and regulatory standards.
Patient Care Technician
Tulane Medical Center
New Orleans
11.2022 - 07.2024
- Provided compassionate bedside care to diverse patient population in fast-paced hospital environment.
- Assisted with ADLs, monitored vital signs, collected specimens to support patient health and comfort.
- Partnered with nursing staff to deliver coordinated, patient-centered care, enhancing overall patient experience.
Patient Care Technician
Lcmc Health
New Orleans
10.2020 - 10.2022
- Provided compassionate direct care to patients and mobility assistance.
- Documented patient care and reported condition changes.
- Ensured compliance with infection prevention guidelines and patient safety standards.
Remote Customer Service Rep
Remote
New Orleans
06.2019 - 08.2022
- Handled high-volume inbound calls and scheduled appointments to enhance customer experience.
- Verified patient information and addressed customer concerns to ensure satisfaction and retention.
- Ensured accurate documentation and upheld HIPAA compliance to protect patient privacy.
Education
High School Diploma -
New Orleans Military And Maritime Academy
New Orleans, LA05-2020
Skills
- Vital signs monitoring
- Specimen collection
- Electronic medical records
- Patient Management Systems
- Patient transport assistance
- Patient Transport
- Patient-centered care
- Patient Intake Coordination
- HIPAA compliance
- Med-Surg
- PCU
- ICU
- Mother and baby
- Critical Thinking
- Patient Communication
Timeline
Patient Care Technician
TriStar Summit
10.2025 - Current
Virtual Safety Specialist
Equum Medical
07.2024 - 08.2025
Patient Care Technician
Tulane Medical Center
11.2022 - 07.2024
Patient Care Technician
Lcmc Health
10.2020 - 10.2022
Remote Customer Service Rep
Remote
06.2019 - 08.2022
High School Diploma -
New Orleans Military And Maritime Academy