Open To Work
Christina Daniel
Hixson
Summary
Seasoned Medical Billing Supervisor with a proven track record at Chattanooga Eye Institute, enhancing collections by developing robust strategies and reducing aged accounts. Expert in CPT and ICD-10 coding, coupled with exceptional organizational skills, ensures compliance and maximizes efficiency. Demonstrates a strong work ethic and superior communication abilities, driving financial success and patient satisfaction.
Overview
2027
2027
years of professional experience
Work History
Revenue cycle management representative
Elevate
09.2025 - Current
- Processed medical claims for accuracy and compliance with regulations.
- Reviewed patient records to ensure complete and accurate billing information.
- Communicated with insurance companies to resolve billing discrepancies.
- Utilized billing software to manage and track claim submissions effectively.
- Collaborated with healthcare providers to clarify coding and billing issues.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Adhered to HIPAA regulations when handling confidential patient information.
- Completed appeals and filed and submitted claims.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Applied payments, adjustments, and denials into medical manager system.
- Maintained detailed records of all billing activities including denials, adjustments, and payments received.
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Updated patient accounts with information obtained from internal departments or external sources.
- Reviewed patient records for accuracy and completeness of information in medical billing system.
- Researched complex billing issues involving multiple providers or services rendered over a period of time.
- Meticulously tracked and resolved underpayments.
- Performed quality control of data entry system to verify proper posting of claims and payments.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Submitted appeals using provider portals and phone communication.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Handled billing, waivers and claims for private and commercial clients.
- Submitted claims to insurance companies.
A/R Representative
MedSrv, LLC
Chattanooga
05.2023 - 09.2025
- Working in no response work que, Using insurance website or calling insurance company for claim status, Resubmitting claims for processing, Mentoring new hires
- Resolved billing discrepancies through effective communication with clients.
- Updated account information to ensure data integrity and compliance.
- Reviewed aging report regularly to ensure timely collections.
- Participated in weekly team meetings to discuss A and R performance metrics.
Medical Billing and Collections Specialist
Pps Orthotic And Prosthetic Services
Chattanooga
09.2022 - 04.2023
- Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts
- Took billing calls, questions and concerns from patients and third party carriers
- Entered patient charges and payments into electronic health records
- Processed refund requests and reconciled deposit and patient collections
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays
- Applied HIPAA privacy and security regulations while handling patient issues
- Completed and submitted appeals for denied claims
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered
- Posted and adjusted payments from insurance companies
- Verified proper coding, sequencing of diagnoses and procedures
- Tracked and recorded status of delinquent accounts and sent follow-up letters to request payment
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements
- Reviewed received payments for accuracy and applied to intended patient accounts
- Prepared and attached referrals, treatment plans or other required correspondence to reduce incidence of denials.
Medical Billing Supervisor
Chattanooga Eye Institute
Chattanooga
01.2021 - 09.2022
- Discuss/provide patients with financial responsibility counseling and forms for signature
- Ensure Hippa privacy and security compliance at every level of services provided and tasks performed
- Ensure prior authorization, if applicable, is obtained prior to delivery and/or billing
- Applied HIPAA privacy and security regulations while handling patient information
- Completed and submitted appeals for denied claims
- Reviewed claims for coding accuracy
- Organized information for past-due accounts and transferred to collection agency
- Submitted and accurately processed insurance claims with related medical code verifications and assessments
- Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts
- Took billing calls, questions and concerns from patients and third party carriers.
Medical Biller and Coder
Mountain Management
Chattanooga
05.2020 - 01.2021
- Filed and submitted insurance claims
- Reviewed received payments for accuracy and applied to intended patient accounts
- Reviewed medical records to meet insurance company requirements
- Expertly assigned charges and payments for medical procedures
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Ar follow up specialist
Elevate Pfs
Chattanooga
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteSalary Range
$50000/yr - $108000/yrSkills
- Microsoft Office
- Financial Reporting
- Good Work Ethic
- Accounts Payable and Receivable
- Reports Reconciliation
- Organizational Skills
- Collections and Invoice Processing
- Invoicing and Billing
- Payment posting
- Accounts receivable management
- Problem Resolution
- Microsoft Excel
- People Skills
- Financial Calculation and Analysis
- Friendly, Positive Attitude
- Data Entry and 10-Key
- Flexible Schedule
- Bank Statement Reconciliation
- Computer Skills
- Medical Billing
- CPT Coding
- ICD-10
- Medical Coding
- Medical Office Experience
- EMR Systems
- Insurance Verification
- HIPAA
- ICD Coding
- Epic
- Ophthalmology
- Accounts Receivable
- Supervising Experience
- Account Reconciliation
- Medical Terminology
- Communication Skills
- Athenahealth
- Cerner
- Phone Etiquette
Timeline
Revenue cycle management representative
Elevate
09.2025 - Current
A/R Representative
MedSrv, LLC
05.2023 - 09.2025
Medical Billing and Collections Specialist
Pps Orthotic And Prosthetic Services
09.2022 - 04.2023
Medical Billing Supervisor
Chattanooga Eye Institute
01.2021 - 09.2022
Medical Biller and Coder
Mountain Management
05.2020 - 01.2021
Ar follow up specialist
Elevate Pfs