Professional Summary
Overview
Work History
Education
Skills
Timeline

Christina Lepoutre

Wilhagans
NASHVILLE
22
years of professional experience

Dynamic bartender with a decade of hospitality service expertise. Known for superior customer service, collaboration, and reliable bar operations management. Ready to enhance guest experiences and drive loyalty.

Work History

Lead Bartender

10 Years
Wilhagans | 07.2016 - Current
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Served high customer volumes during special events, nights, and weekends.
  • Developed creative cocktail menus, enhancing customer experience and driving sales.

Lead Bartender

2 Years 1 Month
Nations Bar & Grill | 04.2024 - 05.2026
  • Managed inventory control, reducing waste through efficient stock rotation practices.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.

Bartender

2 Years 8 Months
Brooklyn Bowl | 08.2021 - 04.2024

managed high-volume service in music venue, ensuring efficient drink preparation and customer satisfaction

Bartender

1 Year 2 Months
LA Jackson | 04.2019 - 06.2020

Crafted a variety of high volume cocktails for customers during peak hours

  • Crafted innovative cocktail recipes to enhance menu offerings and customer satisfaction.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Lead Bartender/Manager

2 Years 6 Months
Bar Sovereign | 10.2016 - 04.2019

managed inventory and placed orders

  • Supervised daily bar operations, ensuring adherence to quality standards and customer satisfaction.
  • Trained and mentored junior bartenders in mixology techniques and customer service best practices.
  • Developed and implemented innovative cocktail recipes, enhancing menu offerings and customer experience.

Operations Manager

2 Years 7 Months
Sprocket Rocket Party Bike | 03.2014 - 10.2016
  • Oversaw daily operations of party bike fleet, ensuring timely service and customer satisfaction.
  • Streamlined scheduling processes to optimize staff allocation and reduce downtime.
  • Developed training programs for new employees, enhancing team performance and operational efficiency.
  • Implemented safety protocols resulting in improved compliance with local regulations.

Lead Shoe Designer

9 Years 9 Months
Genesco Licensed Brands | 06.2004 - 03.2014
  • Developed innovative product designs utilizing CAD software and other design tools for enhanced visual appeal.
  • Led design projects from concept to execution, ensuring alignment with brand standards and client expectations.
  • Collaborated with cross-functional teams to streamline design processes, improving overall project efficiency.
  • Conducted market research to identify design trends, informing strategic decisions and product development initiatives.

Education

Bachelor of Arts - Fashion Design & Merchandising

O'More College of Design | Franklin, TN | 05-2004

Skills

Customer engagement
Superior customer service
Mixology expertise
Customer satisfaction
Point of sale systems
Menu development
Collaboration and teamwork
Highly reliable
Menu development
Leadership strategies

Timeline

Lead Bartender

Nations Bar & Grill
04.2024 - 05.2026Read More

Bartender

Brooklyn Bowl
08.2021 - 04.2024Read More

Bartender

LA Jackson
04.2019 - 06.2020Read More

Lead Bartender/Manager

Bar Sovereign
10.2016 - 04.2019Read More

Lead Bartender

Wilhagans
07.2016 - CurrentRead More

Operations Manager

Sprocket Rocket Party Bike
03.2014 - 10.2016Read More

Lead Shoe Designer

Genesco Licensed Brands
06.2004 - 03.2014Read More

O'More College of Design

Bachelor of Arts from Fashion Design & Merchandising
Read More
Christina Lepoutre