Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christine Haynes

Jackson

Summary

Diligent Desired Position with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.

Overview

9
9
years of professional experience

Work History

DSP (Direct Support Professional)

CAPITOL CITY RESIDENTIAL HEALTH CARE
08.2022 - Current
  • Provide quality care of individuals in their home
  • Ensure supports and services are person-centered
  • Provide breakfast | lunch | dinner dietary options for individuals daily
  • Promote physical health and emotional well-being
  • Provide responsible and accountable financial management
  • Maintain confidentiality
  • Drive individual to doctor's appointments, school, work, and community based activities
  • Support individual to form new relationships
  • Maintain existing relationships
  • Document daily reports electronically

Caregiver

Charter Senior Living
03.2020 - 08.2022
  • Maintains Charter Senior Living Mission and Core Values.
  • Provide assistance as needed with medication reminders (as applicable), bathing, grooming, dressing, escort service, and other activities of daily living.
  • Follow the schedule of resident’s needs set up by supervisor.
  • Provide emotional and social support to residents.
  • Document daily assistance provided per protocol
  • Inform supervisor of any resident issues or concerns.
  • Respect and encourage the independence and dignity of the residents.
  • Respect residents’ confidentiality.
  • Familiar with emergency equipment and procedures.
  • Attend all required training, in-service, and staff meetings.
  • Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
  • Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
  • Adhere to all policies and procedures of Charter Senior Living
  • Perform other duties as assigned.

CSR - Customer Service Representative

Teleperformance
06.2018 - 12.2019
  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers

Cashier/Customer Service

Burger King
09.2016 - 10.2017
  • Greets guests with a smile while receiving orders and processing payments
  • Prepares and packages food and drink products
  • Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
  • Maintains health and safety standards in work areas
  • Unloads and stocks inventory items as needed
  • Prompt and regular attendance on assigned shifts
  • Follows Burger King uniform and grooming standards and policies

Education

High School Diploma - Family Studies

North Side High School
Jackson, TN
05.2018

Skills

  • Customer Service
  • DSP
  • Cashiering
  • Caregiving

Languages

English - Expert

Timeline

DSP (Direct Support Professional)

CAPITOL CITY RESIDENTIAL HEALTH CARE
08.2022 - Current

Caregiver

Charter Senior Living
03.2020 - 08.2022

CSR - Customer Service Representative

Teleperformance
06.2018 - 12.2019

Cashier/Customer Service

Burger King
09.2016 - 10.2017

High School Diploma - Family Studies

North Side High School

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Christine Haynes