Professional support specialist skilled in appointment scheduling and customer relations. Expertise in maintaining confidentiality and resolving issues quickly, ensuring a positive experience for clients while adhering to company policies.
Overview
14
14
years of professional experience
Work History
Material Handler
Total Fuel Systems
Mt. Pleasant
12.2024 - Current
Received and distributed incoming materials to ensure timely availability for production.
Unload tanks from loading rack and place tanks and all necessary equipment on belt
Organized and replenished materials for shift to maintain optimal inventory levels in storage areas.
Veterinary Technician/Veterinary Receptionist
Dr. David Bernander
Franklin
05.2023 - 12.2024
Assisted technicians in surgical prep to ensure readiness for procedures
Cleaned and disinfected equipment before and after surgeries
Restocked surgical supplies daily
Greeted pet owners and provided detailed post-surgery instructions to enhance recovery
Received incoming calls and scheduled appointments to maintain efficient clinic operations
Front Desk Receptionist
New York Life Insurance Co
Austin
06.2012 - 02.2023
Greeted guests at front desk, fostering positive interactions while managing check-in process
Scheduled, coordinated, and confirmed appointments and meetings
Answered multi-line phone system, efficiently transferring calls to appropriate departments
Resolved customer issues promptly, escalating to supervisor for further assistance
Completed all tasks in compliance with company policies and procedures