Christine Lincks

Salon Owner

Nails with a View

Freeland

01.2011 - 04.2024

Managed daily salon operations and ensured efficient service delivery.
Supervised staff and provided ongoing training to enhance skills.
Developed marketing strategies to attract new clients and retain existing ones.
Maintained high standards of cleanliness and organization throughout the salon.
Handled client inquiries, appointments, and follow-ups with professionalism.
Implemented inventory controls for supplies and equipment management.
Fostered a welcoming environment to enhance client satisfaction and loyalty.
Collaborated with vendors to source quality products for salon services.
Conducted regular performance reviews of employees to ensure quality services are provided consistently.
Oversaw the daily activities of the salon including resolving customer complaints in a timely manner.
Ordered supplies such as shampoo, conditioner, styling products and tools from vendors at competitive prices.
Ensured all stylists have valid state licenses or certifications as required by law.
Promoted services and products.
Boosted sales by developing marketing promotions to strengthen outreach.
Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.
Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
Hired and trained beauticians.
Developed and implemented a comprehensive salon business plan to guide operations, marketing and financial decisions.
Assisted with training new hires on basic job responsibilities such as greeting customers properly or using specific techniques when performing treatments.
Monitored industry trends so that services offered remain up-to-date and relevant.
Implemented an online booking system that allows clients to book appointments 24 and 7 without having to call the salon directly.
Monitored cleaning methods and chemicals used to verify beauticians adhered to hygiene and safety practices.
Managed payroll processing and benefits administration for all employees.
Established relationships with local businesses to promote cross-marketing opportunities for mutual benefit.
Participated in community events or fundraisers that help raise awareness about the salon's offerings.
Scheduled staff shifts for maximum efficiency while ensuring adequate coverage for peak times.
Analyzed financial statements regularly to identify areas where costs can be reduced or profits increased.
Organized special events such as hair shows or fashion shows featuring the work of stylists employed at the salon.
Collaborated with other salons in the area to create referral programs that generate more revenue.
Established relationships with local businesses to create partnerships that would benefit both parties.
Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
Recruited, hired, evaluated and disciplined service staff members.
Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
Understood operations of each service area, helped during busy times and stayed current with work processes.
Analyzed and recorded personnel and operational data and wrote activity reports.

Summary

Overview

Work History

Dog Groomer

Salon Owner

Education

GED -

Skills

Languages

References

Timeline

Dog Groomer

Salon Owner

GED -

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