Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine L Rhymer

Bristol

Summary

Established and implemented standardized procedures to streamline operations, demonstrated leadership through training and mentoring employees for consistent quality and productivity. Exceeded production targets while providing exceptional customer service. Seasoned Production Technician with over 10 years of hands-on experience inspecting and testing finished products, performing maintenance tasks, and making minor equipment adjustments. Skilled in enhancing systems, aligning technical solutions with business objectives, and leading projects from start to finish to drive organizational growth and success. Experienced in operating and maintaining production equipment efficiently, troubleshooting issues, ensuring seamless workflow, and upholding safety protocols for a reliable and productive work environment. Professional in production processes with a strong focus on precision, efficiency, equipment operation, troubleshooting, maintenance, team collaboration, quality control, safety protocols, and process optimization. Strong foundation in equipment maintenance with a proven track record of ensuring smooth operations and minimal downtime through effective troubleshooting and preventive measures.

Overview

13
13
years of professional experience

Work History

Production Technician

EBM Papst
04.2025 - Current
  • Operated machinery and equipment to ensure efficient production lines.
  • Conducted quality inspections to maintain product standards and compliance.
  • Collaborated with team members to troubleshoot and resolve production issues.
  • Implemented process improvements to enhance workflow efficiency.
  • Trained new technicians on operational procedures and safety protocols.
  • Monitored inventory levels and coordinated material replenishment for uninterrupted operations.
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Monitored inventory levels, ensuring adequate stock of raw materials and consumables for uninterrupted production operations.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.

Customer Service Representative

Advanced Call Centers Technologies
09.2023 - 11.2024
  • Resolved customer inquiries efficiently through call center software and support ticket systems.
  • Provided product information and troubleshooting assistance to enhance customer satisfaction.
  • Managed escalated issues, ensuring timely resolution while maintaining service quality.
  • Collaborated with cross-functional teams to improve service processes and response times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Inventory Control Analyst

HSN
07.2016 - 09.2023
  • Trained team members and operated machinery while navigating multiple computer systems to enhance order processing efficiency.
  • Nominated by Liza Isaacs for Recognition in 2021
  • WAMAS Certified, Licenses for Walkie Rider and OST.
  • Analyzed inventory levels to optimize stock replenishment and minimize excess inventory.
  • Implemented inventory management systems to enhance tracking accuracy and reduce discrepancies.
  • Conducted regular audits of inventory processes, ensuring compliance with organizational standards.
  • Led training sessions for staff on best practices in inventory control procedures and software tools.
  • Mentored junior analysts, fostering skill development in data analysis and inventory optimization techniques.
  • Checked work and purchase orders against actual materials and resolved variances.
  • Increased order accuracy by conducting regular audits and implementing a robust quality control system.
  • Trained new team members in inventory control procedures, ensuring consistent practices across the organization.
  • Ensured compliance with industry regulations regarding storage, handling, and disposal of hazardous materials within the warehouse environment.

Assistant Foreman

D.L.H. Industries
03.2012 - 02.2016
  • Move and set up work for multiple stations, maintain and troubleshoot machinery at work areas, inventory control, training and screening pre and post hire dates for employees, calculate production at individual levels, sort and log parts to product, quality control.
  • Assisted in training new staff on safety protocols and operational procedures.
  • Coordinated daily tasks among crew members to ensure efficient workflow and project completion.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Collaborated with supervisors to refine work plans based on resource availability and project deadlines.
  • Provided guidance to junior staff, fostering skill development and teamwork in high-pressure environments.
  • Evaluated equipment performance, facilitating timely maintenance to ensure operational efficiency.
  • Improved worksite safety by enforcing strict adherence to safety protocols and conducting regular inspections.
  • Streamlined workflow, delegating tasks according to the strengths and skills of each team member.
  • Assisted in cost reduction efforts by monitoring material usage and minimizing waste on job sites.
  • Managed inventory of tools, supplies, and equipment necessary for job site operations while keeping within budget constraints.

Education

Bachelor's - Fine Art

East Tennessee State University
01.2005

Associate's - Science

Northeast State Technical Community College
01.2000

Skills

  • Inventory Management
  • Lead Work
  • Operate Machinery
  • Quality Control (QC)
  • Shipping
  • Software Systems
  • Troubleshooting
  • Coaching
  • Data Entry
  • Fulfillment Center
  • Operations Support
  • Productivity

Timeline

Production Technician

EBM Papst
04.2025 - Current

Customer Service Representative

Advanced Call Centers Technologies
09.2023 - 11.2024

Inventory Control Analyst

HSN
07.2016 - 09.2023

Assistant Foreman

D.L.H. Industries
03.2012 - 02.2016

Bachelor's - Fine Art

East Tennessee State University

Associate's - Science

Northeast State Technical Community College

Similar Profiles

CREATE PROFILE
Christine L Rhymer