Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Cordle

Covington

Summary

Experienced with diagnosing and repairing complex systems. Utilizes troubleshooting skills to maintain optimal performance and minimize downtime. Track record of preventive maintenance and high customer satisfaction, ensuring reliability and efficiency.

Adaptable and positive, equipped with solid foundation in technical problem-solving and customer service. Possesses strong understanding of mechanical systems and electrical troubleshooting, along with skills in diagnostics and repair. Capable of driving operational efficiency and ensuring customer satisfaction through effective service delivery.

Knowledgeable with strong background as Senior Service Technician. Proven success in diagnosing and resolving complex technical issues, contributing to high customer satisfaction. Demonstrated expertise in troubleshooting and preventive maintenance, ensuring optimal performance and reduced downtime.

Technical service professional, prepared for role of Senior Service Technician. Extensive experience in diagnosing and repairing advanced systems, leading to increased efficiency and customer trust. Highly focused on team collaboration and achieving results, adaptable to changing needs. Known for technical troubleshooting and preventive maintenance, fostering reliability and operational excellence.

Developed critical problem-solving and customer service skills in technical environment, looking to transition into new field. Expertise in mechanical systems and electrical troubleshooting ensures adaptability and quick learning. Committed to leveraging these transferrable skills to drive success in new role.

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Senior Service Technician

Premier Safety Llc
07.2023 - Current
  • Delivered exceptional customer support through clear communication, active listening skills, empathy when addressing concerns.
  • Applied knowledge of various manufacturers'' equipment in order to provide accurate diagnoses and effective solutions tailored to specific devices.
  • Established strong relationships with vendors to ensure access to quality replacement parts at competitive prices.
  • Exceeded performance metrics through diligent troubleshooting and precise execution of repair procedures.
  • Reduced downtime of service calls by quickly diagnosing and resolving technical issues.
  • Enhanced customer satisfaction with thorough inspections and quality repair work.
  • Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
  • Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.
  • Improved equipment efficiency by performing regular maintenance tasks and timely repairs.

Utility Driver

Organix Recycling
08.2021 - 07.2023
  • Exceeded daily delivery targets consistently by effectively managing time and prioritizing tasks accordingly.
  • Reduced fuel costs by implementing eco-friendly driving techniques for optimal gas mileage.
  • Resolved any delivery issues or discrepancies quickly, ensuring customer satisfaction and repeat business opportunities.
  • Maintained vehicle safety standards through regular inspections and adherence to maintenance procedures.
  • Enhanced customer satisfaction through timely deliveries and professional interactions.
  • Improved route efficiency by analyzing and adjusting delivery schedules.
  • Reported any mechanical issues promptly, facilitating timely repairs while minimizing downtime for vehicles.
  • Contributed to reduced accident rates through diligent adherence to safety guidelines both on the road and at the workplace.
  • Navigated challenging road conditions safely, minimizing delays due to weather or traffic congestion.
  • Trained new utility drivers on company protocols, ensuring a smooth transition into their roles and promoting a safe work environment for all staff members.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Senior Installation Technician

State Systems Inc.
05.2016 - 08.2021
  • Ensured compliance with all relevant industry standards and regulations during installations, maintaining the company''s reputation for quality service.
  • Enhanced customer satisfaction by efficiently installing and troubleshooting complex technical systems.
  • Exceeded project deadlines consistently with careful planning and resource allocation strategies that maximized team efficiency.
  • Championed cross-functional teamwork amongst technicians, sales teams, and engineers to facilitate better communication and project success.
  • Mentored new hires in company procedures, leading to faster onboarding times and increased employee retention rates.
  • Performed comprehensive system diagnostics to identify issues quickly, reducing downtime for clients during installations or repairs.
  • Conducted thorough quality control inspections after each installation, ensuring optimal system performance and reliability.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.

Electrical Apprentice

Dennis Electric
05.2015 - 05.2016
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.

Front End Courtesy Clerk

Krogers Grocery Store
08.2013 - 05.2015
  • Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
  • Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.

Education

High School Diploma -

Brighton High School
Brighton, TN
05-2015

Skills

  • Advanced diagnostics
  • Field service
  • Electrical systems
  • System installation
  • Fire alarm systems
  • Security systems
  • Vehicle maintenance
  • Customer service
  • Work with minimal supervision
  • Attention to detail
  • Flexible and adaptable
  • Punctual and reliable
  • Problem and issue resolution
  • Installation and repair
  • Troubleshooting skills
  • Verbal and written communication
  • Valid Driver's license
  • Heavy lifting
  • Power tool proficiency
  • Hand tools
  • Diagnostics expertise
  • Professional and courteous
  • Customer relationship management
  • Operating test equipment

Timeline

Senior Service Technician

Premier Safety Llc
07.2023 - Current

Utility Driver

Organix Recycling
08.2021 - 07.2023

Senior Installation Technician

State Systems Inc.
05.2016 - 08.2021

Electrical Apprentice

Dennis Electric
05.2015 - 05.2016

Front End Courtesy Clerk

Krogers Grocery Store
08.2013 - 05.2015

High School Diploma -

Brighton High School
Christopher Cordle