Hello, my name is Christopher Cruz. I have extensive experience at Walmart Distribution Center, excelling in quality assurance and team leadership. Proven problem-solver with outstanding communication skills, ensuring compliance and optimal product quality. Bilingual in Spanish and English, dedicated to fostering relationships and enhancing operational efficiency in fast-paced environments.
• Inspected product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
• Communicated load, product or pallet issues to supervisor.
• Applied shrink wrap to pallets, securing product for storage.
• Kept loading dock clear and free of debris, minimizing safety
hazards.
• Filled and leveled off products to stack evenly on pallets.
• Placed Pallets on trailer safely to reduce damage during shipment.
• Accurately Picked Orders with the best quality products to be delivered to customers.
• Maintaining a safe work environment while doing so.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality services.
• Trained employees on additional job positions to maintain coverage of roles.
• Completed throughout opening, closing and shift chain functions to maintain operational standards each day.
• Assigned task to associates to fits skill levels and maximize team performance.
• enter time and attendance logs in preparation for payroll
• Leverage leadership skills to identify deficiencies and opportunities to improve policies, procedures.
• Communicated company, directives, and programs to associates and ensure all follow up items were completed accurately and timely, as well as conducting quality, timely performance feedback, and performance reviews.
• Minimized staff turnover through appropriate selection, orientation and training.