Christopher Ford
Nashville
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Professional laborer with hands-on experience and readiness for demanding tasks. Skilled in operating machinery, handling materials, and maintaining safety standards. Strong focus on teamwork and adaptability to changing work conditions. Reliable and results-driven, with keen ability to support team objectives and productivity.
Overview
12
12
years of professional experience
Work History
Insurance Producer
State Farm
02.2024 - Current
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
Sales Associate
Luxottica
04.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Key Holder
Boot Factory Outlet
08.2022 - 04.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Hand Roller
Gibson Guitar
02.2021 - 08.2022
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Customer Service Associate
Taco Bell
10.2020 - 05.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Laborer
Protemp Staffing Solutions, Inc.
05.2019 - 07.2020
- All demolition duties
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Shift Leader
Taco Bell
06.2018 - 05.2019
- All shift leader duties
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Machine Operator
Pax Inc.
02.2016 - 10.2017
- Steel Fabrication
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Customer Service Champion
Taco Bell KFC | B&G Foods
03.2015 - 03.2016
- Responsibilities All Customer service, cashier, and food preparation responsibilities
- Skills Used Cashier skills
Floor Tech/Housekeeper
Beauregard Memorial Hospital
09.2014 - 11.2015
- Responsibilities Floor Tech and Housekeeping duties
- Skills Used Cleanliness and infection prevention
Rehabilitation Technician
Beauregard Memorial Hospital
05.2014 - 07.2014
- Responsibilities included: Patient rehabilitation treatment, patient safety/comfort, charting patient progress, cleanliness of treatment area
- Accomplishments I feel as if I had a very positive impact on the environment
- I also feel as if I was encouraging and really made the patients feel as if their road to recovery would be very easy
- Skills Used Customer Service and Cleanliness
Sales Associate
Rue 21
03.2014 - 05.2014
- Responsibilities included: Cashier duties, time management, recovery of merchandise, and sales suggestion (clothing and fragrance)
- Accomplishments I feel as I made each customer feel valued and as if I wanted their business as well as the opportunity to serve them
- Skills Used Customer Service
Customer Service Champion
Taco Bell Corp.
03.2013 - 12.2013
- Responsibilities included: Cashier duties and cleanliness of all stations included in my jurisdiction
- Accomplishments I feel as if I made every customer that visited our restaurant left feeling as if they were wanted and it was a joy for me to serve them and be a part of making them happy
- Skills Used Customer Service
Education
High School Diploma - General
Pickering High School
Leesville, LA05-2012
Skills
- Relationship building
- Problem-solving skills
- Training and mentoring
- Safety protocols
- Willingness to learn
- Strong work ethic
Languages
English
Full Professional
Timeline
Insurance Producer
State Farm
02.2024 - Current
Sales Associate
Luxottica
04.2023 - 01.2024
Key Holder
Boot Factory Outlet
08.2022 - 04.2023
Hand Roller
Gibson Guitar
02.2021 - 08.2022
Customer Service Associate
Taco Bell
10.2020 - 05.2021
Laborer
Protemp Staffing Solutions, Inc.
05.2019 - 07.2020
Shift Leader
Taco Bell
06.2018 - 05.2019
Machine Operator
Pax Inc.
02.2016 - 10.2017
Customer Service Champion
Taco Bell KFC | B&G Foods
03.2015 - 03.2016
Floor Tech/Housekeeper
Beauregard Memorial Hospital
09.2014 - 11.2015
Rehabilitation Technician
Beauregard Memorial Hospital
05.2014 - 07.2014
Sales Associate
Rue 21
03.2014 - 05.2014
Customer Service Champion
Taco Bell Corp.
03.2013 - 12.2013
High School Diploma - General
Pickering High School
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